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Search results
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University of Louisville: Fulfilling the Promise of VoIP
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March 2, 2009
This ECAR case study complements the 2009 ECAR study by Mark C. Sheehan with Judith A. Pirani, Spreading the Word: Messaging and Communications in Higher Education. The study examines curren…
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Recasting the Centralization-Decentralization Debate: Advancing the Innovation Support Cycle
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May 13, 2008
This research bulletin explores the importance of focusing on innovation in decision-making about IT. Acknowledging the apparent dichotomy between the efficient use of resources in a centralized …
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IT Governance: Solid Structures and Practical Politics
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December 6, 2007
Presentation at the Sixth Annual ECAR Symposium, December 5-7, 2007, in Boca Raton, Florida. Higher education IT organizations have become increasingly aware of the need for governance processes …
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Improving IT Governance in Higher Education
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August 29, 2006
This research bulletin examines the ways many research universities govern their IT activities, explores some inherent problems in these processes, identifies several good practices, and suggests…
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Web Space 9: A Journey Through Time
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July 18, 2006
This bulletin discusses the processes being applied to refine the focus of the University of Toronto's institution-wide Web space to better serve the community in a more coordinated manner. …

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