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Search results
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Big Research Support from a Small IT Organization: Montana State University Billings
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February 1, 2013
For the typical, small central IT organization with limited funding, finding the adequate resources to provide requisite infrastructure, equipment, software, and technical support can be ch…
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Empowering Technology Research Support: University of Washington
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February 1, 2013
The University of Washington Information Technology (UW-IT) department and UW’s eScience Institute have been charged with supporting the research community’s vast and sophisticated technolo…
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Innovation and Information Infrastructure: Making Sound Investments for E-Research
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November 16, 2010
This ECAR research bulletin provides a framework to assist universities in making sound investments in research information infrastructure in an increasingly complex global knowledge economy. In…
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Structuring the IT Organization for Cloud Services
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June 15, 2010
This ECAR research bulletin is based on recent ECAR research on the continuing evolution of the IT help desk and the ramifications of above-campus services and cloud computing for higher educati…
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Crowdsourcing the IT Help Desk: A Cloud Approach to Mass Intelligence
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April 21, 2009
This ECAR research bulletin refines the concepts of crowdsourcing and mass intelligence and provides several notable examples of their vast potential when they are used together. As higher educat…
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IT Services Sourcing Survey
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November 4, 2008
This November 2008 survey is a critical component of the EDUCAUSE Center on Applied Research (ECAR) study of IT services sourcing in higher education. The historically binary decision to self-ope…
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Recasting the Centralization-Decentralization Debate: Advancing the Innovation Support Cycle
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May 13, 2008
This research bulletin explores the importance of focusing on innovation in decision-making about IT. Acknowledging the apparent dichotomy between the efficient use of resources in a centralized …
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IT Engagement in Research: A View of Medical School Practice Roadmap
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January 23, 2008
This ECAR roadmap synthesizes the important issues and recommended actions drawn from the 2008 study, IT Engagement in Research: A View of Medical School Practice, by Mark R. Nelson. This ECAR re…
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IT Engagement in Research: A View of Medical School Practice
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January 23, 2008
Abstract This ECAR research study was designed in collaboration with the Association of American Medical Colleges to analyze the practices and perspectives of IT organizations that support the…
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Teaching Digital Responsibility
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March 13, 2007
This research bulletin provides an overview of the rationale for the Computing Skills Workshop program at Carnegie Mellon University, which has been in place as a required program for all student…

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