Research Publications

Institutions of higher education face disruptive changes, and changes in information technology are at the heart of these disruptions. Service oriented architecture (SOA ) provides a comprehen…

Gartner's 2013 planning guide for application delivery teams outlines trends in mobile, cloud, social, and information initiatives and provides guidance on how to design, develop, and …

In 2013, organizations will continue transitioning data centers to improve efficiency and agility. This Gartner report provides guidance to help operations and data center leaders and C…

This ECAR research bulletin provides an understanding of how the evolution of software as a service (SaaS) will impact the relationships and roles of business and IT organizations in our college…

This ECAR research bulletin is based on recent ECAR research on the continuing evolution of the IT help desk and the ramifications of above-campus services and cloud computing for higher educati…

This ECAR research bulletin extends the discussion that was begun in the 2009 ECAR research bulletin Demystifying Cloud Computing for Higher Education by looking more deeply at the economic …

Driven by the need to reduce costs and to provide dependable data delivery and protection, the cloud storage pay-as-you-go service model offers information technology a new way to avoid building…

This research bulletin examines outsourcing and cloud computing through the lens of strategic decision making for higher education. Strategic decisions have long-term impact, create institutional…

This ECAR roadmap synthesizes the important issues and recommended actions drawn from the 2009 ECAR research study, Spreading the Word: Messaging and Communications in Higher Education Roadmap, b…

This document presents the key findings from the 2009 ECAR study, Spreading the Word: Messaging and Communications in Higher Education, by Mark C. Sheehan, with Judith A. Pirani. The study presen…