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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Assessing Your Fiscal Bandwidth: Current Practices for Measuring IT Costs in Higher Education: May 14, 2013

Accurately and consistently measuring the cost of IT in higher education is an essential part of strategic IT management, yet according to IT leaders, cost data have proven elusive. What if a…
Measuring User Satisfaction: Why It’s Important and How to Do It: August 2, 2012

Key Findings Institutional leaders, CIOs, and service managers are focused on service delivery. Understanding the user perspective is instrumental in making good decisions about service sou…
Information Technology Services in Community Colleges: Strengths, Opportunities, and Challenges: July 17, 2012

This report is the product of a secondary analysis of the EDUCAUSE 2011 Core Data Service survey and the 2011 ECAR National Study of Undergraduate Students and Information Technology . Data fr…
Responding to Recession: IT Funding and Cost Management in Higher Education: July 19, 2010

Abstract This 2010 ECAR study is an analysis of how the economic recession is impacting information technology (IT) organizations and operations in higher education. The study was designed t…
Alternative IT Sourcing Strategies: From the Campus to the Cloud: August 20, 2009

Abstract This 2009 ECAR research study explores a multitude of strategies used by colleges and university information technology organizations to deliver the breadth of technologies and servic…
Process and Politics: IT Governance in Higher Education: July 21, 2008

Abstract This 2008 ECAR research study examines the extent of participation in IT governance by campus leaders and constituents; the use of IT governance mechanisms such as IT steering committ…
IT Collaboration: Multi-Institutional Partnerships to Develop, Manage, and Operate IT Resources: June 28, 2007

Abstract This 2007 ECAR research study explores multi-institutional collaboration in terms of the types of information technology (IT) collaborations in higher education and the practices as…
Information Technology Funding in Higher Education: December 2, 2004

Abstract This ECAR research study is designed to illuminate a host of current financial management practices related to IT in higher education; to describe the state of the practice in this …

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