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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Queensland University of Technology: Three Generations of IT Governance (and Counting)
July 25, 2008

This ECAR case study complements the 2008 ECAR study, Process and Politics: IT Governance in Higher Education, by Ronald Yanosky with Jack McCredie. ECAR undertook this case study of Queensla…

Reflections on Information Technology Leadership in Higher Education
April 13, 2004

In this case study, five experienced chief information officers share their insights about information technology leadership in higher education. They discuss the qualities of a good IT leader, w…

University of California, San Diego: Increasing Operational Efficiencies Through Business Process Redesign and Analytics
December 12, 2005

This case study illustrates how UCSD has accomplished a significant business process redesign through Sponsored Project Excellence Achieved through Redesign (SPEAR), a project in research and gra…

University of Phoenix: Driving Decisions Through Academic Analytics
December 12, 2005

This case study examines how developing a data-driven decision-making environment through academic analytics has challenged the University of Phoenix throughout its central and campus organizatio…

Using an IT Governance Structure to Achieve Alignment at the University of Cincinnati
May 10, 2004

This case study explores how the University of Cincinnati has developed a governance structure that allows the IT organization to align priorities and function as a cohesive element across the in…