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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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A Case of Good Management: IT Alignment at Calvin College
May 10, 2004

This case study explores the information technology vision, processes, plans, and structures that create alignment with institutional goals at Calvin College. Calvin is a comprehensive, liberal a…

A Collaborative IT Support Model for Research at Georgetown University
July 14, 2006

This case study depicts the formation, characteristics, and organizational success factors of Georgetown University's Advanced Research Computing (ARC) division. In collaboration with univer…

A New Model for Supporting Research at Purdue University
July 25, 2005

This case study investigates the genesis, nature, and outcomes of Purdue University's notable transformation in how research activities interact with institutional information technology. Of…

Achieving Alignment Through Strategic Information Technology Management at The University of Memphis
April 26, 2004

This case study explores the processes and structures put in place by the first chief information officer of The University of Memphis in order to align its information technology organization wi…

Alignment Based on Strategic Priorities at the University of Delaware
June 14, 2004

This case study explores how the University of Delaware has achieved a high degree of alignment between information technology and institution-wide priorities. It describes how an institutional c…

Baylor University's IT Security Risk Assessment Program
October 12, 2006

This case study examines Baylor University's risk assessment program for information technology security, which was established in the face of the escalating demands that security places on …

Big Research Support from a Small IT Organization: Montana State University Billings
February 1, 2013

For the typical, small central IT organization with limited funding, finding the adequate resources to provide requisite infrastructure, equipment, software, and technical support can be ch…

Bowdoin College and Colgate University: Using the Help Desk Strategically to Revitalize an IT Organization
December 3, 2007

This case study complements the 2007 ECAR study by Mark C. Sheehan, Service on the Front Line: The IT Help Desk in Higher Education, which examines the state of higher education help desk organiz…

Calit2: A Case Study in a Next-Generation Research Environment
February 8, 2006

In higher education, team-based, collaborative research activities, call for new modalities and methods of investigation. Calit2 is responding to this challenge by creating a next-generation rese…

Capitalizing on Opportunity: Innovative Teaching and Collaborative Learning at Emory University
October 4, 2004

This case study examines the rationale and design of the Computing Center at Cox Hall at Emory University and the ways in which the Center supports innovative teaching and collaborative learning.…

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