Main Nav

ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

Search results

Showing 1 - 4 of 4 Results

Sort by:

The 2011 Enterprise Application Market in Higher Education
June 14, 2012

Key Findings Almost every college and university (>95%) delivers a set of six core applications: student information, HR/payroll, finance, e-mail (for faculty and staff and for students)…

Managing Availability and Performance Risks in the Cloud: Expect the Unexpected
December 7, 2010

We know that the best way to avoid cloud risks is to apply sound risk management strategies before placing applications and IT services in the cloud. Some risks, however, cannot be predetermined …

ITIL Service Management Practices: Third Time's the Charm
July 7, 2008

Since its inception, the Information Technology Infrastructure Library (ITIL) has remained the most widely recognized and adopted framework for IT service management. The many benefits of ITIL h…

Service on the Front Line: The IT Help Desk in Higher Education
December 3, 2007

Abstract This 2007 ECAR research study explores the information technology (IT) help desk as a complex enterprise operating within a dynamic environment that includes the goals and culture o…

Close
Close


Annual Conference
September 29–October 2
Register Now!

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.

Close

Digital Badges
Member recognition effort
Earn yours >

Career Center


Leadership and Management Programs

EDUCAUSE Institute
Project Management

 

 

Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.

 

Close
EDUCAUSE organizes its efforts around three IT Focus Areas

 

 

Join These Programs If Your Focus Is

Close

Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
 

 

Close

2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations


Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.