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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Messaging and Communication Survey: July 17, 2008

This July 2008 survey is a critical component of the EDUCAUSE Center on Applied Research (ECAR) study of messaging and communication in higher education. It seeks to understand the provision, pol…
Mobility and Higher Education: Not Just the Next Big Thing: October 23, 2006

This research bulletin describes the University of Cincinnati strategy for addressing a fundamental shift in communication technologies in higher education, and for meeting—or exceeding—commu…
Partnership of Four: Managing Alternative Sourcing at Oakland University: August 19, 2009

The 2009 ECAR study, Alternative IT Sourcing Strategies: From the Campus to the Cloud , by Philip J. Goldstein, examines the factors information technology leaders consider when making sou…
Software-as-a-Service Email Security: Risk vs. Trust: May 31, 2012

Many organizations would be interested in treating e-mail as a commodity —cutting costs and resource investments by outsourcing it to a software as a service (SaaS) provider. However, …
Spreading the Word: Messaging and Communications in Higher Education: March 31, 2009

Abstract This 2009 ECAR research study is a comprehensive analysis of how colleges and universities plan, organize, deploy, and support messaging and communication technologies. It provides …
Spreading the Word: Messaging and Communications in Higher Education - Key Findings: March 31, 2009

This document presents the key findings from the 2009 ECAR study, Spreading the Word: Messaging and Communications in Higher Education, by Mark C. Sheehan, with Judith A. Pirani. The study presen…
Spreading the Word: Messaging and Communications in Higher Education Roadmap: March 31, 2009

This ECAR roadmap synthesizes the important issues and recommended actions drawn from the 2009 ECAR research study, Spreading the Word: Messaging and Communications in Higher Education Roadmap, b…
Thomas Jefferson University: Enhancing IT Operations with an Outsourced Data Center: August 13, 2009

The 2009 ECAR study, Alternative IT Sourcing Strategies: From the Campus to the Cloud , by Philip J. Goldstein, examines the factors information technology leaders consider when making sou…
University of Louisville: Fulfilling the Promise of VoIP: March 2, 2009

This ECAR case study complements the 2009 ECAR study by Mark C. Sheehan with Judith A. Pirani, Spreading the Word: Messaging and Communications in Higher Education. The study examines curren…
Using Social Software to Enhance IT Operations: July 3, 2007

This research bulletin offers representative examples of social software in action within IT organizations at three institutions -- Duke University; the University of California, San Diego; and t…

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