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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Open Source Software: Risks and Rewards
November 16, 2004

Presentation at the November 2004 ECAR Symposium. Open-source software (OSS) is not a fad—it is here to stay. While OSS provides additional choices and may lower software development and deploy…

Knowledge Management, Information Systems, and Organizations
September 28, 2004

This research bulletin demonstrates how knowledge management (KM), a human-centered approach to the integration of information systems within organizations, can be used to examine the overlapping…

Leveraging IT Infrastructure for HIPAA Training
July 6, 2004

Faced with the challenge of quickly developing, delivering, tracking, and reporting customized HIPAA training for 17,000 workers and students, the University of Minnesota leveraged important piec…

The Promise and Performance of Enterprise Systems Key Findings
December 4, 2002

The Promise and Performance of Enterprise Systems addresses one of the most important IT issues facing higher education. Incorporating nearly 500 college and university survey responses, and over…

Total Cost of Ownership: A Strategic Tool for ERP Planning and Implementation
January 6, 2004

This bulletin identifies major cost factors that influence total cost of ownership of enterprise resource planning systems, along with tactics and management strategies for containing those costs…

ERP Call Centers: Benchmarking and Implementation
December 9, 2003

This bulletin describes principles, structure, reporting structure, and best practices related to call centers specifically designed to support institution-wide applications. Based on a case stud…

Aligning IT Strategy to Open Source, Partnering, and Web Services
November 25, 2003

This research bulletin examines the current state of open source initiatives in higher education. It provides a roadmap for incorporating open source application development in an information tec…

Expert-Driven Assessment: Making It Meaningful
October 14, 2003

This bulletin illustrates how to harness technology to make evaluating student learning and development meaningful to both the expert measuring the intended result and to the decision maker who m…

Digital Dashboards: Driving Higher Education Decisions
September 16, 2003

Digital dashboards make it possible to keep or create up-to-date, critical information within easy reach of decision makers. Dashboards also enable the graphical presentation of complex instituti…

Tracking the Progress of Portals and Web-Based Services
April 15, 2003

Implementing campus portals and Web-based services has proven to be a complex and demanding effort. Yet real progress is being made. This Research Bulletin draws on the 2002 Campus Computing Surv…

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