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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Seizing the Moment: A New Model for Disaster Recovery at Florida State University
March 29, 2007

Researchers conducted this in-depth case study to complement the 2007 ECAR study, Shelter from the Storm: IT and Business Continuity in Higher Education, which provides higher education with empi…

Shared IT Services: Three Examples of Multi-Institutional Collaboration
December 2, 2004

This multi-part case study examines three higher education examples of collaborations on shared IT services. It focuses on the New England Research and Education Network (NEREN) and a consortium …

Shared Responsibility for Business Continuity: The Team Approach at UCLA
March 29, 2007

This case study examines how risk assessment and business impact analysis initiatives emerged and are moving to completion at UCLA, one of the largest and technologically most complex institution…

Should We Work in the Cloud? The Pros and Cons of Software as a Service
December 6, 2007

Presentation at the Sixth Annual ECAR Symposium, December 5-7, 2007, in Boca Raton, Florida. Within the past year, SaaS-based office solutions from Adobe, Cisco, Google, Microsoft, Salesforce.com…

SIP Services: Communication in the Cloud
August 2, 2012

In this ACTI Conversation webinar, speakers will discuss the Internet2 NET+ SIP cloud-based services, including the RFP process that was used to procure the services, what services are being offe…

Spreading the Word: Messaging and Communications in Higher Education
March 31, 2009

Abstract This 2009 ECAR research study is a comprehensive analysis of how colleges and universities plan, organize, deploy, and support messaging and communication technologies. It provides …

Spreading the Word: Messaging and Communications in Higher Education - Key Findings
March 31, 2009

This document presents the key findings from the 2009 ECAR study, Spreading the Word: Messaging and Communications in Higher Education, by Mark C. Sheehan, with Judith A. Pirani. The study presen…

Spreading the Word: Messaging and Communications in Higher Education Roadmap
March 31, 2009

This ECAR roadmap synthesizes the important issues and recommended actions drawn from the 2009 ECAR research study, Spreading the Word: Messaging and Communications in Higher Education Roadmap, b…

Strategic Outsourcing and Cloud Computing: Reality Is a Sober Adversary
June 16, 2009

This research bulletin examines outsourcing and cloud computing through the lens of strategic decision making for higher education. Strategic decisions have long-term impact, create institutional…

Structuring the IT Organization for Cloud Services
June 15, 2010

This ECAR research bulletin is based on recent ECAR research on the continuing evolution of the IT help desk and the ramifications of above-campus services and cloud computing for higher educati…