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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Attract, Retain, and Engage the Best: Building an Inclusive IT Culture through Professional Development
June 1, 2010

This ECAR research bulletin explores the process of building an appreciation for diversity into the fabric of an organization through a program that employs an innovative approach to professiona…

Being Prepared for Technology Snow Days
December 10, 2002

With increasing use of instructional technology comes the probability that the technology will sometimes fail. Although many policies and procedures exist for more traditional outages (such as ca…

Beyond the Help Desk: Creating a Culture of Service in the IT Organization
August 25, 2009

This ECAR research bulletin describes strategies used by the IT organizations at the University of Massachusetts Boston and Dickinson University to develop a plan for improving the culture of ser…

BI Reporting, Data Warehouse Systems, and Beyond
April 23, 2014

This Spotlight focuses on data from the 2013 Core Data Service to better understand how higher education institutions approach business intelligence (BI) reporting and data warehouse system…

Bioinformatics: New Technology Models for Research, Education, and Service
April 13, 2004

Bioinformatics applies principles of information sciences and technologies to complex life sciences data. Life sciences research and education are increasingly dependent on bioinformatics and adv…

Blended Learning
March 30, 2004

Seven years of research at the University of Central Florida (UCF) has found that blended courses--those that combine face-to-face instruction with online learning and reduced classroom contact h…

Breaking Out of the IT Silo: The Integration Maturity Model
March 15, 2005

This research bulletin extends and addresses the findings from the 2004 ECAR study, Information Technology Alignment in Higher Education. Specifically, the study found that agile and adaptive inf…

Bridging the Divide: Combining Faculty Centers and Instructional Support
April 26, 2005

This research bulletin explores a new approach to faculty support for technology. The University of North Carolina Charlotte has combined a teaching center with instructional technology support i…

Business Continuity Certification in Higher Education
May 22, 2007

This research bulletin discusses the advantages, benefits, and costs of business continuity certification. Based on data from the 2007 ECAR study of business continuity in higher education, the D…

Business Continuity Planning: Process, Impact, and Implications
June 21, 2005

This research bulletin describes business continuity planning at the University of Minnesota. It examines key institutional factors related to business continuity: drivers, decision criteria, pla…

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