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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Preliminary Findings: ECAR Help Desk Study, 2007
June 12, 2007

Presentation at the Sixth Annual ECAR/HP Summer Symposium for Higher Education IT Executives, June 11-13, 2007, Boulder, Colorado. This session presents preliminary findings from the ECAR survey …

IT Help Desk Management
January 16, 2007

This January 2007 survey informs research about the support services that higher education institutions provide to users of information technology resources. Help desks—sometimes called call ce…

IT Engagement in Research: A Baseline Study - Key Findings
August 28, 2006

This ECAR Key Findings explores the practices and perspectives of IT organizations that support the academic research enterprise. To collect, analyze, and distribute information across an expandi…

IT Engagement in Research: A Baseline Study
August 28, 2006

Abstract This ECAR study explores the practices and perspectives of IT organizations that support the academic research enterprise. To collect, analyze, and distribute information across an …

Vision, Data, and Analysis: An Administrative Structure for Decision Making
May 23, 2006

When Indiana University prioritized support to match the demands posed by an expanding environment of pervasive computing, it put its decision-making strategies to the test. This research bulleti…

Supporting Specialized Academic Software: Is it Possible?
February 14, 2006

The use and support of specialized academic software applications can be challenging in higher education. This research bulletin explores several models of advanced application support, including…

What Do (Research) Faculty Want (from IT)?
December 8, 2005

Presentation at the December 2005 ECAR Symposium in Carefree, Arizona. Preliminary findings from the ECAR study of information technology engagement in higher education research, scheduled for pu…

The Engagement of Information Technology and Research
December 8, 2005

Presentation at the December 2005 ECAR Symposium in Carefree, Arizona. Preliminary findings from the ECAR study of information technology engagement in higher education research, scheduled for pu…

A New Model for Supporting Research at Purdue University
July 25, 2005

This case study investigates the genesis, nature, and outcomes of Purdue University's notable transformation in how research activities interact with institutional information technology. Of…

Digital Humanities at the Crossroads: The University of Virginia
July 25, 2005

This case study explores how the University of Virginia has managed to integrate the expertise of scholars, librarians, and technologists to achieve leadership in the digital humanities. It highl…

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