Research Publications

This research bulletin offers representative examples of social software in action within IT organizations at three institutions -- Duke University; the University of California, San Diego; and t…

This ECAR research bulletin addresses a unique strength of higher education: its commitment to sharing ideas and promoting open access to knowledge. These values shape IT in higher education as w…

This research bulletin documents how a small university adopted Tegrity, a relatively new technological innovation designed to enhance student learning of course material through note-taking hard…

This research bulletin provides an overview of the rationale for the Computing Skills Workshop program at Carnegie Mellon University, which has been in place as a required program for all student…

Open source software and the community source movement are raising questions for administrators about whether and when to adopt or devote resources to software development projects, provoking que…

E-mail is perhaps the most fundamental information technology tool in use today. In higheraeducation there are new options to consider that include outsourcing the infrastructure as well as the e…

This research bulletin describes the University of Cincinnati strategy for addressing a fundamental shift in communication technologies in higher education, and for meeting—or exceeding—commu…

This research bulletin examines the ways many research universities govern their IT activities, explores some inherent problems in these processes, identifies several good practices, and suggests…

This bulletin discusses the processes being applied to refine the focus of the University of Toronto's institution-wide Web space to better serve the community in a more coordinated manner. …

This research bulletin provides policymakers with an introduction to the evolving national cyberinfrastructure, discusses the role that new networking and enabling technologies play in integratin…