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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Process and Politics: IT Governance in Higher Education
July 21, 2008

Abstract This 2008 ECAR research study examines the extent of participation in IT governance by campus leaders and constituents; the use of IT governance mechanisms such as IT steering committ…

ITIL Service Management Practices: Third Time's the Charm
July 7, 2008

Since its inception, the Information Technology Infrastructure Library (ITIL) has remained the most widely recognized and adopted framework for IT service management. The many benefits of ITIL h…

Higher Education IT and Cyberinfrastructure: Integrating Technologies for Scholarship
June 10, 2008

Abstract This 2008 ECAR research study explores higher education’s involvement in five areas of research-related information technologies: high-performance computing resources, cyberinfras…

IT Engagement in Research: A View of Medical School Practice
January 23, 2008

Abstract This ECAR research study was designed in collaboration with the Association of American Medical Colleges to analyze the practices and perspectives of IT organizations that support the…

Service on the Front Line: The IT Help Desk in Higher Education
December 3, 2007

Abstract This 2007 ECAR research study explores the information technology (IT) help desk as a complex enterprise operating within a dynamic environment that includes the goals and culture o…

The ECAR Study of Undergraduate Students and Information Technology, 2007
September 12, 2007

Abstract This 2007 ECAR research study is a longitudinal extension of the 2004, 2005, and 2006 ECAR studies of students and information technology. The study, which reports noticeable change…

IT Collaboration: Multi-Institutional Partnerships to Develop, Manage, and Operate IT Resources
June 28, 2007

Abstract This 2007 ECAR research study explores multi-institutional collaboration in terms of the types of information technology (IT) collaborations in higher education and the practices as…

Shelter from the Storm: IT and Business Continuity in Higher Education
March 29, 2007

Abstract This study looks at IT unit readiness to foster and support the functioning of colleges and universities that are challenged by disruption. Responding to a well-documented increase …

The ECAR Study of Undergraduate Students and Information Technology, 2006
December 22, 2006

Abstract A longitudinal extension of the 2004 and 2005 ECAR studies of students and information technology, this 2006 study is based on quantitative data from nearly 29,000 freshman and seni…

IT Engagement in Research: A Baseline Study
August 28, 2006

Abstract This ECAR study explores the practices and perspectives of IT organizations that support the academic research enterprise. To collect, analyze, and distribute information across an …

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