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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Enterprise Systems at Three University Systems: California State University, University System of Georgia, University of Wisconsin System
December 4, 2002

A case study for the ECAR Research Study The Promise and Performance of Enterprise Systems , which addresses one of the most important IT issues facing higher education. …

Enterprise Systems in the Contra Costa Community College District
December 4, 2002

A case study for the ECAR Research Study The Promise and Performance of Enterprise Systems , which addresses one of the most important IT issues facing higher education. …

Enterprise-Wide System Implementations at Multicampus Institutions
February 15, 2005

Drawing from research at California State University, Indiana University, Purdue University, and the University of Minnesota, this research bulletin describes the drivers, issues, and practices f…

ERP Call Centers: Benchmarking and Implementation
December 9, 2003

This bulletin describes principles, structure, reporting structure, and best practices related to call centers specifically designed to support institution-wide applications. Based on a case stud…

Expert-Driven Assessment: Making It Meaningful
October 14, 2003

This bulletin illustrates how to harness technology to make evaluating student learning and development meaningful to both the expert measuring the intended result and to the decision maker who m…

Good Enough! IT Investment and Business Process Performance in Higher Education
June 15, 2005

Abstract This ECAR research study takes a complex look at the performance of so-called business processes in higher education, with a special focus on how IT investments have influenced that…

Good Enough! IT Investment and Business Process Performance in Higher Education Key Findings
June 15, 2005

These Key Findings describe the major discoveries of the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, which takes a complex look at …

Good Enough! IT Investment and Business Process Performance in Higher Education Roadmap
June 15, 2005

This Roadmap is designed to illuminate the major discoveries of the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, which takes a compl…

Google Apps in the Enterprise: A Promotion-Enhancing or Career-Limiting Move for Enterprise Architects?
November 9, 2007

In February 2007, Google announced Google Apps Premier Edition (GAPE), a collaboration and communication solution offered as software as a service (SaaS). Initially combining a portal, e-mail, i…

Google Wave and Computer-Supported Collaborative Learning: Impact on Higher Education
June 29, 2010

This ECAR research bulletin is based on a 2010 study that was conducted as part of an examination assignment in the course "Introduction to Communication, Learning, and IT" at a Swedis…