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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Alternative IT Sourcing Strategies: From the Campus to the Cloud–Key Findings
August 17, 2009

This document presents the key findings from the 2009 ECAR study, Alternative IT Sourcing Strategies: From the Campus to the Cloud , by Philip J. Goldstein. The study explores a multitude of s…

Alternative IT Sourcing Strategies: From the Campus to the Cloud—Roadmap
August 20, 2009

This ECAR roadmap synthesizes the important issues and recommended actions drawn from the 2009 ECAR research study, Alternative IT Sourcing Strategies: From the Campus to the Cloud , by Philip…

An Architecture for Evolving IT Customer Service
July 5, 2005

As a sequel to the ECAR research bulletin "Customer-Centered IT Support: Foundations, Principles, and Systems" by the same authors, this bulletin describes the philosophy behind Indiana…

An Evaluation Framework for Course Management Technology
July 8, 2003

This research bulletin describes an evaluation framework--developed by Project BMS@WBW.edu--for analyzing the teaching and learning processes that course management technologies support. Because …

An Introduction to BYOE Mobile Data Collection
April 24, 2014

Smartphone ownership among college-aged Americans is high and growing , and many students own more than one mobile device. Such devices are increasingly incorporated into the academic live…

Analytics in Support of Student Retention and Success
April 10, 2012

Higher education is facing a variety of conflicting challenges. National and state competitiveness depend on a citizenry with postsecondary education. Large segments of the population traditional…

Analytics Rising: IT's Role in Informing Higher Education Decisions
May 24, 2011

This ECAR research bulletin describes how CIOs and other IT leaders, through a focus on analytics, can work together with other institutional groups to provide clear and meaningful information…

Analyzing & Improving Online Communities
December 7, 2007

Presentation at the Sixth Annual ECAR Symposium, December 5-7, 2007, in Boca Raton, Florida. Successful online communities must be able to attract and retain a core of active participants. In thi…

Application Service Providers: An Alternative Model for IT Services Delivery
May 14, 2002

Application service providers (ASPs) offer an alternative way for organizations to make IT resources available to users by hosting and managing software applications and the related hardware, net…

Assessing and Communicating the Value of IT
August 2, 2005

This research bulletin suggests methodologies for assessing, measuring, and communicating the value of information technology as a strategic asset in higher education. It covers approaches that c…

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