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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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A Systemic Model for IT Economic Sustainability
January 12, 2010

This ECAR research bulletin explores the options available to IT leaders in higher education to reduce costs associated with technology expenditures at their institutions. It lays out a framewor…

Privacy and Confidentiality: Holding IT Service Providers Accountable
November 3, 2009

This ECAR research bulletin addresses the data privacy issues that must be covered by contractual language when entering into an agreement for externally provided IT services or for external con…

At Least It Wasn’t a Football Weekend: The Notre Dame Tunnel Fire
October 6, 2009

This ECAR research bulletin discusses how the University of Notre Dame created and refined its incident response plan, how the utility tunnel fire of August 28, 2009, played out within that fram…

Demystifying Cloud Computing for Higher Education
September 22, 2009

This ECAR research bulletin is the first in a series of bulletins devoted to cloud computing in higher education. It summarizes insights and a framework for thinking about cloud computing, and i…

Whatever It Takes: Supporting Higher Education Executives 24 x 7 x 365
September 8, 2009

This ECAR research bulletin discusses the decision by the information technology organization at Indiana University (IU) to form an IT team dedicated to VIP support. It reviews the challenges of…

Beyond the Help Desk: Creating a Culture of Service in the IT Organization
August 25, 2009

This ECAR research bulletin describes strategies used by the IT organizations at the University of Massachusetts Boston and Dickinson University to develop a plan for improving the culture of ser…

Copyright, Fair Use, and Teaching and Learning Innovation in a Web 2.0 World
July 28, 2009

This ECAR research bulletin reviews some of the basic tenets of copyright in the digital millennium. Specifically, it discusses the ways in which copyright law, fair use provisions, and the TEACH…

Getting Serious About Sustainable IT: Metrics, Tools, and Solutions
July 14, 2009

This ECAR This research bulletin provides a review of current tools and metrics for assessing IT sustainability and green initiatives. It evaluates current measurement tools and proposes conceptu…

Competency-Based Career Ladders for IT Professionals
June 30, 2009

This ECAR research bulletin examines how CIOs can adopt competency-based human resource practices in their information technology organizations to enhance the versatility of IT professionals. The…

Strategic Outsourcing and Cloud Computing: Reality Is a Sober Adversary
June 16, 2009

This research bulletin examines outsourcing and cloud computing through the lens of strategic decision making for higher education. Strategic decisions have long-term impact, create institutional…

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