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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Beyond the Phone System: Converged Real-Time Communications for Enterprises
February 1, 2007

It has been widely assumed that next generation "phone systems" will be based on Internet Protocol private branch exchanges (IP-PBXs). The ever-increasing ubiquity of IP networks can i…

BI Reporting, Data Warehouse Systems, and Beyond
April 23, 2014

This Spotlight focuses on data from the 2013 Core Data Service to better understand how higher education institutions approach business intelligence (BI) reporting and data warehouse system…

Big Research Support from a Small IT Organization: Montana State University Billings
February 1, 2013

For the typical, small central IT organization with limited funding, finding the adequate resources to provide requisite infrastructure, equipment, software, and technical support can be ch…

Bioinformatics: New Technology Models for Research, Education, and Service
April 13, 2004

Bioinformatics applies principles of information sciences and technologies to complex life sciences data. Life sciences research and education are increasingly dependent on bioinformatics and adv…

Blended Learning
March 30, 2004

Seven years of research at the University of Central Florida (UCF) has found that blended courses--those that combine face-to-face instruction with online learning and reduced classroom contact h…

Bowdoin College and Colgate University: Using the Help Desk Strategically to Revitalize an IT Organization
December 3, 2007

This case study complements the 2007 ECAR study by Mark C. Sheehan, Service on the Front Line: The IT Help Desk in Higher Education, which examines the state of higher education help desk organiz…

Breaking Out of the IT Silo: The Integration Maturity Model
March 15, 2005

This research bulletin extends and addresses the findings from the 2004 ECAR study, Information Technology Alignment in Higher Education. Specifically, the study found that agile and adaptive inf…

Bridging the Divide: Combining Faculty Centers and Instructional Support
April 26, 2005

This research bulletin explores a new approach to faculty support for technology. The University of North Carolina Charlotte has combined a teaching center with instructional technology support i…

Bridging the GAP: Unified Approaches to Governance, Architecture, and Procurement
December 8, 2005

Presentation at the December 2005 ECAR Symposium in Carefree, Arizona. This presentation identifies a set of principles covering information technology governance, architecture, and procurement (…

Business Continuity Certification in Higher Education
May 22, 2007

This research bulletin discusses the advantages, benefits, and costs of business continuity certification. Based on data from the 2007 ECAR study of business continuity in higher education, the D…

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