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Search results
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E-Books in Higher Education: Are We There Yet?
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January 26, 2010
This ECAR research bulletin presents an update to the rapidly changing e-book and e-textbook landscape and provides some higher education stakeholders with a clearer view of the road ahead. As T…
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A Systemic Model for IT Economic Sustainability
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January 12, 2010
This ECAR research bulletin explores the options available to IT leaders in higher education to reduce costs associated with technology expenditures at their institutions. It lays out a framewor…
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Capturing Lectures: No Brainer or Sticky Wicket?
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December 1, 2009
This ECAR research bulletin describes how the formerly separate domains of lecture capture technologies and the emerging options for publicly sharing lectures on Web 2.0 consumer platforms are d…
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Privacy and Confidentiality: Holding IT Service Providers Accountable
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November 3, 2009
This ECAR research bulletin addresses the data privacy issues that must be covered by contractual language when entering into an agreement for externally provided IT services or for external con…
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E-Books for Academe: A Study from Gettysburg College
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October 20, 2009
This ECAR research bulletin analyzes the potential impact of electronic books (e-books) on higher education. It draws evidence from a series of small qualitative studies and focus groups with fac…
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Collective Wisdom on E-Mail Outsourcing
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November 17, 2009
This ECAR research bulletin covers experiences and lessons learned from 10 IT leaders who have transitioned their institutions to an outsourced e-mail solution. It provides data from the 2009 EC…
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At Least It Wasn’t a Football Weekend: The Notre Dame Tunnel Fire
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October 6, 2009
This ECAR research bulletin discusses how the University of Notre Dame created and refined its incident response plan, how the utility tunnel fire of August 28, 2009, played out within that fram…
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Demystifying Cloud Computing for Higher Education
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September 22, 2009
This ECAR research bulletin is the first in a series of bulletins devoted to cloud computing in higher education. It summarizes insights and a framework for thinking about cloud computing, and i…
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Whatever It Takes: Supporting Higher Education Executives 24 x 7 x 365
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September 8, 2009
This ECAR research bulletin discusses the decision by the information technology organization at Indiana University (IU) to form an IT team dedicated to VIP support. It reviews the challenges of…
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Beyond the Help Desk: Creating a Culture of Service in the IT Organization
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August 25, 2009
This ECAR research bulletin describes strategies used by the IT organizations at the University of Massachusetts Boston and Dickinson University to develop a plan for improving the culture of ser…

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