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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Bowdoin College and Colgate University: Using the Help Desk Strategically to Revitalize an IT Organization
December 3, 2007

This case study complements the 2007 ECAR study by Mark C. Sheehan, Service on the Front Line: The IT Help Desk in Higher Education, which examines the state of higher education help desk organiz…

Breaking Out of the IT Silo: The Integration Maturity Model
March 15, 2005

This research bulletin extends and addresses the findings from the 2004 ECAR study, Information Technology Alignment in Higher Education. Specifically, the study found that agile and adaptive inf…

Bridging the Divide: Combining Faculty Centers and Instructional Support
April 26, 2005

This research bulletin explores a new approach to faculty support for technology. The University of North Carolina Charlotte has combined a teaching center with instructional technology support i…

Bridging the GAP: Unified Approaches to Governance, Architecture, and Procurement
December 8, 2005

Presentation at the December 2005 ECAR Symposium in Carefree, Arizona. This presentation identifies a set of principles covering information technology governance, architecture, and procurement (…

Business Continuity Certification in Higher Education
May 22, 2007

This research bulletin discusses the advantages, benefits, and costs of business continuity certification. Based on data from the 2007 ECAR study of business continuity in higher education, the D…

Business Continuity Planning: Process, Impact, and Implications
June 21, 2005

This research bulletin describes business continuity planning at the University of Minnesota. It examines key institutional factors related to business continuity: drivers, decision criteria, pla…

Business Process Modeling: Adding Value or Overhead?
May 8, 2006

New approaches to business process modeling can provide a map for IT services that are truly aligned to institutional goals. Institutions that adopt business process modeling techniques and inte…

BYOD and Consumerization of IT in Higher Education Research, 2013
March 25, 2013

Key Findings "For BYOE, the most important aspects of IT infrastructure are middle components…the commodities that bridge users, their devices, and their consumer-level applications to …

Calit2: A Case Study in a Next-Generation Research Environment
February 8, 2006

In higher education, team-based, collaborative research activities, call for new modalities and methods of investigation. Calit2 is responding to this challenge by creating a next-generation rese…

Campus IT Security: Governance, Strategy, Policy, and Enforcement
August 15, 2006

Successful implementation of an effective information, data, and system "security blanket" for higher education institutions requires recognition of and action upon the cultural, politi…