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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Optimizing Business Processes at Brooklyn College and the City University of New York
June 15, 2005

As a complement to the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, this case study explores how Brooklyn College and The City Unive…

Iowa State University’s Business and Finance Division Project Evaluation and Implementation Methodology
June 15, 2005

As a complement to the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, this case study examines the Iowa State University (ISU) formal …

Good Enough! IT Investment and Business Process Performance in Higher Education Key Findings
June 15, 2005

These Key Findings describe the major discoveries of the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, which takes a complex look at …

Good Enough! IT Investment and Business Process Performance in Higher Education Roadmap
June 15, 2005

This Roadmap is designed to illuminate the major discoveries of the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, which takes a compl…

Enterprise-Wide System Implementations at Multicampus Institutions
February 15, 2005

Drawing from research at California State University, Indiana University, Purdue University, and the University of Minnesota, this research bulletin describes the drivers, issues, and practices f…

Total Cost of Ownership: A Strategic Tool for ERP Planning and Implementation
January 6, 2004

This bulletin identifies major cost factors that influence total cost of ownership of enterprise resource planning systems, along with tactics and management strategies for containing those costs…

ERP Call Centers: Benchmarking and Implementation
December 9, 2003

This bulletin describes principles, structure, reporting structure, and best practices related to call centers specifically designed to support institution-wide applications. Based on a case stud…

Aligning IT Strategy to Open Source, Partnering, and Web Services
November 25, 2003

This research bulletin examines the current state of open source initiatives in higher education. It provides a roadmap for incorporating open source application development in an information tec…

Tracking the Progress of Portals and Web-Based Services
April 15, 2003

Implementing campus portals and Web-based services has proven to be a complex and demanding effort. Yet real progress is being made. This Research Bulletin draws on the 2002 Campus Computing Surv…

eArmyU: Early Lessons from a Grand Experiment in Online Learning
October 15, 2002

eArmyU, which has brought over 30,000 students online in 20 months, provides a unique opportunity for insight into e-learning. eArmyU provides participating soldier-students with anytime, anywher…