Research Publications

This bulletin discusses the processes being applied to refine the focus of the University of Toronto's institution-wide Web space to better serve the community in a more coordinated manner. …

This case study depicts the formation, characteristics, and organizational success factors of Georgetown University's Advanced Research Computing (ARC) division. In collaboration with univer…

Presentation at the Fifth Annual ECAR/HP Summer Symposium for Higher Education IT Executives, June 28-30, 2006, Coronado, California. This presentation describes the study objectives, scope, focu…

May 23, 2006, presentation to the Big 12 Auditors. May 23, 2006, presentation to the Big 12 Auditors. …

Presentation at the May 2006 ECAR Academy in Dedham, Massachusetts. "NERCOMP Presents: ECAR Academy" was developed jointly by NERCOMP and ECAR to develop the next generation of current …

New approaches to business process modeling can provide a map for IT services that are truly aligned to institutional goals. Institutions that adopt business process modeling techniques and inte…

In higher education, team-based, collaborative research activities, call for new modalities and methods of investigation. Calit2 is responding to this challenge by creating a next-generation rese…

Since the 1980s, higher education has spent hundreds of millions of dollars on administrative technologies to improve access to information. Institutions implemented new enterprise resource plann…

This case study examines how developing a data-driven decision-making environment through academic analytics has challenged the University of Phoenix throughout its central and campus organizatio…

This case study illustrates how UCSD has accomplished a significant business process redesign through Sponsored Project Excellence Achieved through Redesign (SPEAR), a project in research and gra…