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ECAR publications range from short, timely research bulletins to major research reports. See descriptions of ECAR research publications. >

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Managing Your IT Portfolio Risk: The Trailing Edge You Don’t Want to Admit To
August 16, 2005

The evaluation and remediation of the risks posed by trailing-edge or obsolete systems is a critical component of an enterprise risk management (ERM) strategy—the process of planning, organizin…

Optimizing Business Processes at Brooklyn College and the City University of New York
June 15, 2005

As a complement to the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, this case study explores how Brooklyn College and The City Unive…

Iowa State University’s Business and Finance Division Project Evaluation and Implementation Methodology
June 15, 2005

As a complement to the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, this case study examines the Iowa State University (ISU) formal …

Good Enough! IT Investment and Business Process Performance in Higher Education Key Findings
June 15, 2005

These Key Findings describe the major discoveries of the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, which takes a complex look at …

Good Enough! IT Investment and Business Process Performance in Higher Education Roadmap
June 15, 2005

This Roadmap is designed to illuminate the major discoveries of the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, which takes a compl…

Good Enough! IT Investment and Business Process Performance in Higher Education
June 15, 2005

Abstract This ECAR research study takes a complex look at the performance of so-called business processes in higher education, with a special focus on how IT investments have influenced that…

Enterprise-Wide System Implementations at Multicampus Institutions
February 15, 2005

Drawing from research at California State University, Indiana University, Purdue University, and the University of Minnesota, this research bulletin describes the drivers, issues, and practices f…

Leveraging IT Infrastructure for HIPAA Training
July 6, 2004

Faced with the challenge of quickly developing, delivering, tracking, and reporting customized HIPAA training for 17,000 workers and students, the University of Minnesota leveraged important piec…

Total Cost of Ownership: A Strategic Tool for ERP Planning and Implementation
January 6, 2004

This bulletin identifies major cost factors that influence total cost of ownership of enterprise resource planning systems, along with tactics and management strategies for containing those costs…

ERP Call Centers: Benchmarking and Implementation
December 9, 2003

This bulletin describes principles, structure, reporting structure, and best practices related to call centers specifically designed to support institution-wide applications. Based on a case stud…

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