While deployment of shared services can produce efficiencies, most don’t realize the many different forms shared services can take. Making them effective is hard work and requires four critical elements.
UCISA, in association with Cherwell Software and the Service Desk Institute, surveyed U.K. higher education IT service desks to better understand their issues and challenges and showcase their evolution and development to meet growing demands and new challenges.
EDUCAUSE Research Snapshot
Roughly 7% of all U.S. institutions have had at least one data breach. Read more in the ECAR study, “Just in Time Research: Data Breaches in Higher Education.”
Leadership: Views from the Top
E-Content: All Things Digital
New Horizons: The Technologies Ahead
IT Matters: Changing the Game
Viewpoints: Today's Hot Topics
Join The Best Thinking in Higher Education IT...
Program and Agenda are now LIVE!
- RT @dustinsummey: Virtual Village / Teaching Online is out! t.co/0QcCMmRfP1 Stories via @EDUCAUSEreview
- RT @lisalibrarian: Informative to see activity in library space in context w other campus space. Informative research study! t.co/Y3…
- RT @DataDeeva: #EDUCAUSE's 2014 Faculty Study & Student Study will be published in Aug & Oct, respectively t.co/QKglTQeegb t.…
- Congrats to @Keith_McIntosh for new position, @IthacaCollege, which is lucky to have him there. t.co/4Rfo5qpAKf