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MOOCs: Get in the Game

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Brian D. Voss is Vice President and Chief Information Officer at the University of Maryland.

In July 2012, John V. Lombardi (someone I have admired for nearly three decades and came to know personally during our shared time in Louisiana) wrote that investing in Massive Open Online Courses (MOOCs) as the "next big thing" in higher education is largely about institutions trying to "seek visibility and preeminence to validate their claims of significance and advertise their association with the latest educational trends and enthusiasms."1 Lombardi was spot-on in assessing that these "free" courses are by no means free and that many questions remain to be answered. However, I would argue that there is value in institutions sticking their proverbial toe in the MOOC waters, as my own institution—and scores of others—have done via Coursera and other MOOC efforts.

In the EDUCAUSE 2012 session "MOOCs: The Coming Revolution," which I presented with Coursera's co-founder Daphne Koller, I opened my portion by emphasizing that the current IT-driven disruption is not actually about information technology but is, rather, about pedagogy. I'll take this opportunity to state my view again: the focus of this disruption should be on teaching and learning. However, I believe that there is value in having the IT organization take an active role in helping the institution to embrace this change, even going so far as to move onto "point" for change. I believe the move by my institution, the University of Maryland (UMD), into Coursera perfectly illustrates why institutions—and IT leaders and organizations—should get involved with some form of MOOC initiative at this time. I see two primary reasons, along with a third, more fundamental reason beyond those two.

First, there are opportunities available. The current "name-brand" MOOC entries are still interested in developing content-providing partners: Coursera has expanded twice, growing from its original four partners to thirty-three as of December 2012; edX has grown from the Harvard-MIT founders to include the University of California–Berkeley, the University of Texas System, Georgetown University, and Wellesley College.

Second, this is what leading institutions do. As UMD President Wallace Loh said, we stick our necks out (in the metaphor of our mascot, the terrapin). Presidents and provosts at all levels of institutions are, if not under pressure, certainly being encouraged by their boards, legislatures, donors, and others in the community to take action. They are also being pushed by their own faculty, who are eager to give MOOCs a try.

Third, and more fundamentally important, actively participating may be a better way to learn than simply watching from afar. I believe we're at a point of change, where information technology not only is useful for automating the status quo in teaching and learning but can be truly transformative in the evolution of pedagogy (perhaps rapidly) to a "flipped classroom" model. By actively engaging in these start-up efforts, we bring the lessons directly to our campuses and, more important, to our faculty and our academic staff who must assume leadership for how our colleges and universities embrace online and blended education.

Institutions that take a responsible approach and make a reasonable investment of time and resources to get a few courses into a MOOC environment can benefit by seeing things up-close and personal. The debate about all aspects of MOOCs is only getting started; it will become even more robust as more data on experiences emerges and as more people join the discussion.2 Being "in the game," rather than simply watching from the sidelines, provides a better set of insights to inform that robust debate. We will be able to use our own experiences to judge what our unique institutions do rather than basing our decisions on the experiences and views of others who are not us.

Although UMD is still in the early days with MOOCs, I can share our experience to date:

  • Contracting with the provider. Working out our contract with Coursera was not overly challenging. I'll credit that to the flexibility of Coursera and its understanding of the concerns of higher education institutions. The agreement is not secret, with many of them available for perusal online, including UMD's.3
  • Choosing the course offerings. Recruiting faculty and selecting courses was a task of winnowing to a reasonable number from a large set of quality offerings (rather than hunting for volunteers). Today, we have a steady flow of faculty who are interested in being "in the next wave," and our first Coursera offerings won't debut until early spring of 2013. In fact, at this time, our biggest challenge involves how to deftly and sensitively say "No, not just now, maybe later" to an increasingly eager and ambitious number of faculty.
  • Preparing the courses. Here, we are still gaining knowledge. The first to-do with Coursera involved creating the "course landing pages" (like "trailers" for a coming-attraction movie). This was revealing on many levels, including the need to establish better video support services (we used our University Relations studio and talent) and also support for our faculty on "being ready for their close-up." What we're only now starting to understand is how much goes in to actually preparing the course "modules": Coursera's structure encourages faculty-led "imparting" sessions of 12 to 15 minutes, augmented with associated assignments, discussions, and assessment exercises to create learning modules delivered via its online platform in a synchronous approach.

The challenges we've exposed in our process have illuminated a broader set of questions:

  • What is this new approach to pedagogy? There is a definite need for a better understanding on the part of faculty of what the new paradigm of pedagogy means to them. Many faculty may come to the discussions thinking of the current model of IT enablement in blended and online learning, which is largely one of using information technology (learning management systems and their many attendant parts) to automate the process of course delivery, with little impact in the classroom or in the curriculum. Coursera's approach is challenging this model and is opening up what may be a renaissance in faculty members' approach to teaching (and students' approach to learning) in a 21st-century IT environment. What we have here is a new way to apply an old IT term—Business Process Reengineering—to the fundamental business of our universities.
  • MOOCs are "it," right? The focus on this "next big thing" has often been viewed as a search for what might be called the Highlander Model4—that is, there can be only one, and MOOCs are the one. Of course, MOOCs are just a single tool in the online education toolbox. We need to stop thinking in terms of a MOOC revolution and instead think in terms of teaching and learning revolution, of which MOOCs are just one (currently very disruptive) element.
  • Do we need another administrator? A critical challenge is the shortness of time to act. Events are transpiring quickly, and the revolution in online education may not patiently wait for the evolution of our institutions in terms of how our faculty and scholarly support structures respond. Several leading institutions have decided that there is value in a senior-level position (e.g., vice provost, special assistant to the president), not necessarily to take ownership of all facets of online education but to coordinate the process by which an institution can quickly evolve its collaborative activities.
  • What is the role of information technology? Many observers, including me, argue that MOOCs are not really about information technology and are not something that should be led by the IT organization. That said, as the debate rages in the academic divisions and the cabinets of our institutions, the IT organization is well positioned to take a "recon" role—that is, to establish a beachhead, or a pilot, or a furtive first experiment or discussion. I'm sure I'm not the only CIO to be called by the president or provost when the MOOC events began to unfold. This makes sense: those of us in information technology are well positioned to contribute in turbulent times. Our challenge will be how to do so and then how to relinquish the point position when the academic divisions are ready to assume their rightful place leading this charge into our future.

In his blog post, Lombardi advises colleges and universities to watch and wait until the leading institutions have experimented and developed a viable strategy that can deliver value (from MOOCs) to their communities. He further cautions that governing boards should exercise caution in demanding trendy responses from their institutions and that it is often best to observe, study, and evaluate and to perform a cost-benefit analysis before jumping onto the next big thing. This is sound advice for many, to be sure.

But I would argue that we can better do these things—including learning about these new environments, platforms, and processes so as to apply their value in the broader blended and online initiatives we undertake, well beyond MOOCs—by taking an active role rather than simply watching and waiting. We should be in this game, and actively so. Our higher education institutions are about creating, sharing, and preserving knowledge. By taking an active role in the MOOC revolution, we are fulfilling the first, to the benefit of the second.

Notes
  1. John V. Lombardi, "The Next Big Thing," Reality Check (Inside Higher Ed blog), July 23, 2012.
  2. See, for example, Doug Guthrie, "Jump Off the Coursera Bandwagon," Chronicle of Higher Education (Commentary), December 17, 2012.
  3. "Online Course Hosting and Services Agreement."
  4. On the Highlander movie, see IMDb.

EDUCAUSE Review, vol. 48, no. 1 (January/February 2013)

Brian D. Voss

Brian D. Voss is Vice President and Chief Information Officer (CIO) at the University of Maryland, where he is responsible for IT strategy, infrastructure, and services for Maryland's flagship campus in College Park. The Mid-Atlantic Crossroads GigaPoP (MAX) also reports through its executive director to his office at Maryland. He currently serves on the EDUCASE Board of Directors (2011-2015).

Between 2005 and 2011, Brian served as Vice Chancellor for Information Technology and CIO for Louisiana State University at the flagship campus in Baton Rouge, where while leading the central IT organization he also had oversight of the Louisiana Board of Regents' Louisiana Library Network (LOUIS) initiative and oversight of operations for the Regents' Louisiana Optical Networking Initiative (LONI). Before his time at LSU, he was part of IT organizations at Indiana University for nearly 20 years, culminating in his appointment as Associate Vice President (Telecommunications). He also served as Chief Operating Officer of the Pervasive Technology Labs at Indiana University. Brian has nearly 30 years of leadership experience in information technology, both in higher education and in the private sector.

Brian serves on several national councils and advisory groups for information technology in higher education and has a long history of service to the community. As mentioned he was elected to serve on the EDUCAUSE Board of Directors in 2011 and will serve a term through 2015. He was recently elected to the Kuali Foundation Board of Directors (2013-2015). He is currently the chair of the REN-ISAC Executive Advisory Group. In Maryland, Brian serves on the (advisory) Board for the Mid-Atlantic Crossroads GigaPoP (MAX) and on the Maryland Research and Education Network (MDREN) Board as well.

Brian'€™s past service to the community includes: An appointment as a member of the NSF Advisory Committee on Cyberinfrastructure (ACCI) Campus Bridging Task Force; An elected member of the Southeastern Universities Research Association (SURA) IT Steering Committee; A member of Microsoft's Higher Education Advisory Group; Co-Chair of the EDUCAUSE/Internet2 Higher Education Information Security Council (HEISC); Deputy Chair and a founding member of the REN-ISAC Executive Advisory Group; An elected CIO representative to the Internet2 Architecture and Operations Advisory Council, and member of the Internet2 Abilene Executive Committee; A member of the LONI Management Council and served as their representative to the National LambdaRail (NLR) Board of Directors (he was also involved in the founding of NLR in 2003, representing the Committee on Institutional Cooperation [CIC] CIO group from his position at Indiana University).

Brian has been a leader in helping develop campus and regional-level cyberinfrastructure. He was a contributor to the report from the Task Force on Campus Bridging as part of the NSF'™s Advisory Committee for Cyberinfrastructure. He is PI on a recent awardee from the NSF CC-NIE program, for Software Defined Networking, and was involved in separate NSF grant awards that helped bring Indiana and Purdue Universities into the NSF "TeraGrid" environment in 2003 and a similar effort which brought Louisiana elements into the TeraGrid in 2007. During the past decade, he has been a Primary Investigator (PI) or Co-PI on projects awarded more than $11 million from the NSF. Throughout his career, he has been part of several ground-breaking IT initiatives, including enterprise software licensing strategies employed by major vendors (like Microsoft), LSU's program for credit monitoring with Equifax, and LSU's migration to the open source Moodle learning management system. He has been very involved in cybersecurity initiatives during the past decade, and he also gained recognition in the area of disaster recovery planning following experiences in Louisiana with Hurricanes Katrina and Rita.

Brian's publication and presentation contributions span a broad set of topics, including cyberinfrastructure and high-performance computing environments, IT-enabled research, IT-enabled teaching and learning, telecommunications and advanced research networking, IT support and pervasive computing, economic development impact of IT, IT leadership, IT strategic planning, IT security and policy, and disaster impacts on business/IT continuity planning. He led initiatives that were recognized for excellence by EDUCAUSE for IU's work in advanced networks (I-Light) and online IT support systems (The KB - IU's Support Knowledgebase). Brian is an engineer by training, graduated from Purdue University with a degree in Industrial Engineering.

 

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