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Seven Benchmarks for Information Technology Investments

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Spending benchmarks help campuses evaluate their efforts in supplying IT services.

David L. Smallen

David Smallen is the Vice President for Information Technology at Hamilton College. He is responsible for the planning and management of academic and administrative computing resources and campus voice and data communications. He has contributed to the IT field through numerous articles and presentations, service on the boards of CAUSE and EDUCOM, as a faculty member and director of the EDUCAUSE Leadership Institute and as co-leader of the Hawkins Leadership Roundtable. He also co-directed the COSTS Project, an international effort that helped colleges and universities understand their investments in information technology. The COSTS project was merged with the EDUCAUSE Core Data Service in 2006. His particular areas of interest are organizational development and leadership, library/IT collaborations and creation and support of high performing teams.

 

Karen L. Leach

Vice President, Administration & Finance
Hamilton College

 

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