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Features
Ethics, Big Data, and Analytics: A Model for Application
The use of big data and analytics to predict student success presents unique ethical questions for higher education administrators relating to the nature of knowledge; in educatio…
Bigfoot, Goldilocks, and Moonshots: A Report from the Frontiers of Personalized Learning
The creativity of higher education innovators has produced three categories of solutions with the potential to break the "iron triangle" of cost, quality, and access. …
Thinking about Accreditation in a Rapidly Changing World
Online learning has provided a platform for rethinking delivery models, yet much of accreditation is not designed to account for these new approaches. Paul J. LeBlanc is Presiden…
The MOOC Model: Challenging Traditional Education
Key Takeaways A turning point will occur in the higher education model when a MOOC-based program of study leads to a degree from an accredited institution — a trend that …
Analytics: Changing the Conversation
Diana G. Oblinger is President and CEO of EDUCAUSE. This is the third in a three-article EDUCAUSE Review series exploring analytics. We live in an information culture. We a…
Analytics: What We're Hearing
Diana G. Oblinger is President and CEO of EDUCAUSE. This is the second in a three-article EDUCAUSE Review series exploring analytics. Over the last few months, EDUCAUSE has…
Service Blueprinting: Transforming the Student Experience
Mary Jo Bitner is Professor of Marketing, PetSmart Chair, and Executive Director of the Center for Services Leadership in the W. P. Carey School of Business, Arizona State University. Amy L. O…
Business Model Innovation: A Blueprint for Higher Education
Christine Flanagan is Student Experience Lab Director for the Business Innovation Factory . Established in 2004, BIF designs, prototypes, and tests new models in education, health car…
Ten Reasons Service Science Matters to Universities
Jim Spohrer, Director of IBM Global University Programs, co-founded the service research area of IBM Research. Dianne Fodell, Program Manager in IBM Global University Programs responsible for …
Online Educational Delivery Models: A Descriptive View
Phil Hill is an independent consultant and blogs at e-Literate . Although there has been a long history of distance education, the creation of online education occurred just over a…
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