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Features
Bigfoot, Goldilocks, and Moonshots: A Report from the Frontiers of Personalized Learning
The creativity of higher education innovators has produced three categories of solutions with the potential to break the "iron triangle" of cost, quality, and access. …
Service Blueprinting: Transforming the Student Experience
Mary Jo Bitner is Professor of Marketing, PetSmart Chair, and Executive Director of the Center for Services Leadership in the W. P. Carey School of Business, Arizona State University. Amy L. O…
Business Model Innovation: A Blueprint for Higher Education
Christine Flanagan is Student Experience Lab Director for the Business Innovation Factory . Established in 2004, BIF designs, prototypes, and tests new models in education, health car…
An Open Letter to Students: You're the Game Changer in Next-Generation Learning
Mark David Milliron is Chancellor, Western Governors University (WGU) Texas. In reading the recently published EDUCAUSE e-book Game Changers: Education and Information Tech…
IT as a Game Changer
Diana G. Oblinger is President and CEO of EDUCAUSE. This article is adapted from a chapter in the recently published book by Diana G. Oblinger, ed., Game Changers: Education …
For the Next Generation
© 2010 Diana G. Oblinger. The text of this article is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs 3.0 License ( http://creativecommons.org/licenses/by-nc-nd/3.0/ ). …

















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