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Good Ideas
Partnersourcing Your IT Service Blueprint
Key Takeaways Insourcing and outsourcing are not your only options — there's also partnersourcing , or collaborating with a trusted partner to develop and deliver the bes…
Is Your IT Organization a Marketing One?
Key Takeaways IT may fear the "M" word, but embracing marketing can help make the IT department more approachable and understanding of its customers' needs. …
Future Proofing through Technology
Marshall Eidson is CIO at University of the Incarnate Word. Key Takeaways Because a university's core mission (and competency) is education , appropriately out…
On Expectations and Metrics
Martin Klubeck is a Strategy and Planning Consultant in the Office of Information Technologies at the University of Notre Dame. Key Takeaways The concept of "expectations…
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