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Good Ideas
IT Service Metrics 101
Key Takeaways These guidelines to service metrics explain what to measure and how, when, and why to measure it. Trends reveal the most about services and performan…
Concentrating Class: Learning in the Age of Digital Distractions
Key Takeaways The "Are Machines Making Us Stupid? " course challenged students to explore technology's impact on their learning and their lives — and also tau…
Engaging Faculty as Catalysts For Change: A Roadmap for Transforming Higher Education
Key Takeaways The Faculty Fellowship Program at the University of Minnesota aims to change faculty culture to implement effectively the thoughtful and innovative application …
Creating a PowerPoint Screencast Using Camtasia Studio
Key Takeaways "Flipped teaching" supported by screencasts enables instructors to become facilitators of learning and avoid the sage-on-a-stage teaching approach. …
Partnersourcing Your IT Service Blueprint
Key Takeaways Insourcing and outsourcing are not your only options — there's also partnersourcing , or collaborating with a trusted partner to develop and deliver the bes…
A New Paradigm for Remediation: MOOCs in Secondary Schools
Key Takeaways Swelling the ranks of college attendees can only occur if less-well-prepared students join the college-going cohort; in effect, higher education has become responsi…
Is Your IT Organization a Marketing One?
Key Takeaways IT may fear the "M" word, but embracing marketing can help make the IT department more approachable and understanding of its customers' needs. …
Screencasting to Engage Learning
Key Takeaways Screencasts can provide learners a student-centered and engaging learning experience in both distance and traditional learning settings. To align screencasts wit…
Digital Portfolios in the Age of the Read/Write Web
Key Takeaways Education built around digital portfolios not only ties together various student-generated artifacts into a coherent whole but also creates an environment in which …
If You Build It, Will They Come? Library Learning Spaces and Technology
Key Takeaways Like many institutions, the Shapiro Library invested in a space renovation of its lobby to support student learning by fostering collaboration, offering technology-…
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