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EDUCAUSE Review: Print Edition

Volume 47, Number 6
November/December 2012

 

Features

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Business Model Innovation: A Blueprint for Higher Education

If we are to design a student experience for a 21st-century educational system in which all students can succeed—regardless of learning style or life circumstance—then we must bring their experience to life through business model innovation.

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Service Blueprinting: Transforming the Student Experience

The use of service design techniques such as service blueprinting supports a service-oriented view of higher education and aids in innovating and transforming the student experience.

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Ten Reasons Service Science Matters to Universities

Service science, the emerging study of service in society, can provide a perspective on the forces reshaping higher education today and can enable universities to compete on the global stage.

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The Marketecture of Community

IT leaders must examine the lessons learned from the last decade of network-enabled communities and must boldly envision how to best innovate solutions to the shared challenges that lie ahead.

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Online Educational Delivery Models: A Descriptive View

A descriptive view of the emerging landscape of online educational delivery models can lead to a richer understanding for the continuing discussion of issues such as access, affordability, and personalized learning in higher education.

 

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