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Why TechQual+?

Later this week I’ll be delivering a three-hour online workshop on how to use the Higher Education TechQual+ Project survey and Web site tools . The survey and tools are availabl…

February 2, 2015

IT Governance and Where to Start

IT governance in higher education has been a topic of discussion on the CIO list this week. The author of the original post asked several key questions, which included: How do other ins…

January 29, 2015

Ten Reasons to Tackle the Top 10 IT Issues

The focus of this first issue in the 50th volume of EDUCAUSE Review is the EDUCAUSE Top 10 IT Issues, 2015. These issues represent the critical concerns for our profession. They are compl…

January 12, 2015

The TechQual+ Survey for 2015

The Higher Education TechQual+ Project aims to produce a standard, generalizable survey that assesses the quality of IT services in higher education from the perspective of students, faculty,…

January 11, 2015

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