Survival Training for New Managers

Are you a new IT manager? About to move from a technical role to a management position? What do you need to know? Where do you start? How can you move to your new role prepared for the challenges that you will face? This seminar will provide you with practical guidance for dealing with management and leadership challenges and will make you aware of helpful resources that can assist you in your role.

Join us at this seminar to interact with colleagues from the region and explore the following issues through presentation and discussion:

1. Mission, vision, values of your institution: Why are they important? What issues are affecting you at the university, IT, and unit levels? By understanding these issues, how can you establish goals and plan an atmosphere for flexibility and rapid change?
2. Management and leadership: What are the differences? How do you lead and manage at the unit level? What is "managing up?"
3. Staff: What do you need to know about hiring, performance management, and staff development? Can you really delegate? How to you motivate your new team?
4. Managing time and priorities: How can you make sure you get the right things done at the right time? Are there ways to manage the inevitable stress and the changes you will experience? How do you keep your life in balance?
5. Resources: Where can you go when you need help? What kinds of resources are available to you via the Web, professional communities, colleagues, courses, and conferences.

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Intended Audience

This seminar is designed for individuals who are new to the role of manager or would like to get a jump-start on making the transition to a management role in higher education information technology.

The session will be of interest to those managing technology in these and other campus IT areas:

• Administrative/Enterprise Computing
• Operations
• Systems
• Networking
• User Services
• Instructional Technology
• Media Centers
• Faculty Support

Presenters

Cynthia Golden
EDUCAUSE

Cynthia Golden coordinates the content of all EDUCAUSE professional development activities as well as the association's e-content and knowledge management initiatives, and has general oversight of information technology services and strategies within the association. She works with the program committees for the annual, regional, and special-topic conferences; serves as staff liaison to the EDUCAUSE Institutes; coordinates efforts with EDUCAUSE affiliates such as NERCOMP, CUMREC, and CIC; and works with the Professional Development Committee, one of the EDUCAUSE advisory committees. Golden is responsible for developing and enhancing a holistic, integrated array of educational opportunities and information resources for the full EDUCAUSE membership.

Prior to joining EDUCAUSE in the summer of 2001, she served as Executive Director of Computing and Technology Services at Duquesne University, where she had been the CIO since 1998. Before coming to Duquesne, Golden was manager of business applications in the Information Systems division at MIT, where she also coordinated administrative computing architecture. She was Associate Director of Administrative Systems at Carnegie Mellon University before joining the staff at MIT. Cynthia has served on the CAUSE Board of Directors, on two national program committees, a variety of association committees, and as coordinator of the CIO listserv, and has been a frequent presenter at many events and conferences, including CAUSE, Educom, and EDUCAUSE events.

Marilu Goodyear
EDUCAUSE

Marilu Goodyear is the vice provost for information services and the chief information officer for The University of Kansas. In this role, she leads all campus-wide software, hardware and networking technology services, printing services and the KU libraries. Dr. Goodyear holds master's degrees in library and information science and public administration from the University of Missouri, as well as a doctorate in public administration from the University of Colorado. In July, 2005 Dr. Goodyear will leave her present position for sabbatical research leave and work with EDUCAUSE on leadership programs. In August of 2006 she will return to her tenured associate professor position in KU's Stene Graduate Program in Public Administration where she teaches telecommunications policy, geographic information systems, e-government and general policy issues relating to information technology. Her research areas include electronic information policy development, quality service, personal effectiveness and scholarly communication.