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Administrative IT Summit
June 11–13, 2014
Maximizing Value in a Time of Change
The current generation of administrative systems is nearing the end of its lifecycle. Colleges and universities face unprecedented pressure to improve outcomes and contain costs. The need to maximize the value of the institution's investment in administrative IT could not be greater.
Higher education CIOs, chief business officers, and senior leaders are invited to attend the 2014 Administrative IT Summit to assess the challenges and opportunities of this period in administrative IT.
Over one-and-a-half days, participants will explore three major topics:
- Defining the Value of Administrative IT to the Institution
Administrative services and systems are often viewed as institutional overhead, rather than as competitive differentiators, making them potential targets for cost reduction and resource reallocation.
- How should the value of administrative IT be defined? Depending on the definition, what are the implications for administrative systems renewal?
- Does the use of analytics to generate business intelligence alter these systems’ strategic importance? If so, how should that impact institutional investment in administrative IT?
- Understanding the Potential and the Pitfalls of Business Process Reengineering (BPR)
Administrative systems implementations involve trade-offs. Institutions can reengineer processes to minimize customization and avoid consulting and programming costs. Or they can customize systems to fit existing processes and avoid organizational change costs. BPR advocates argue that changing administrative processes instead of rewriting systems will reduce the cost of both significantly, allowing institutions to reallocate limited resources to the core mission.
- What evidence do we have that BPR reduces services and systems costs? Are the savings significant enough to allow for reinvestment in the core mission or reducing costs to students?
- Do BPR-generated savings outweigh the costs incurred to achieve them, both direct and indirect? How do the resulting changes impact service quality and cost-effectiveness?
- What does an institution need to do to be effective with BPR? How can BPR be integrated across the institution? To dramatically lower administrative spending, must groups of institutions coordinate on BPR?
- Developing Effective Sourcing Strategies
In the face of cost and resource pressures, colleges and universities are increasingly open to collaborative procurement, shared systems and services, cloud-based applications, or other approaches that will allow them to cost-effectively meet administrative IT needs. But each strategy raises different challenges and opportunities for the institution’s administrative environment, its plans for the future, and the institutional or corporate partners involved.
- What major sourcing strategies are institutions pursuing? What can we learn from institutional experiences with each?
- Are there emerging trends that may impact the options and how institutions should weigh them?
- What issues do different sourcing strategies pose, and how should institutions address them in charting the future of administrative IT at their campus?
Additional program information, including the agenda and list of presenters, will be posted soon. To receive announcements about the Summit, request a reminder using the button at the above right.