LeRoy Butler
Vice President, Information Technology & CIO,
Loyola University Chicago
Meet the New Dynamic Duo: ITSM and PPM
Wednesday, April 22 | 3:15PM–4:15PM | Travis CD, Third Level
Session Type:
Professional Development
There's a new dynamic duo in higher education: IT Service Management (ITSM) and Project and Portfolio Management (PPM). These traditionally separate disciplines are being combined to increase visibility, resources, and more. The outcome of this change in IT service management is a more efficient and effective IT organization, one that can meet the university's technology needs.
OUTCOMES: Discover effective change management processes by utilizing ITSM and PPM methodology * Examine ways to successfully implement ITSM and PPM * Explore industry trends around the convergence of PPM and ITSM in higher education
