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Transforming Support into Strategy
Oct 16th, 2013
2:30 PM - 3:20 PMPacific Time
Domain: Leadership and Management
Session Type: Exclusive Online Session
Limited by economic challenges, IT departments must find creative ways to transform historically operational support organizations into agile, proactive teams capable of keeping pace with strategic business and technology needs. Attendees will receive practical tools for redesigning support functions and teams, creating operational capacity, and managing strategy-focused organizational change.
Redesign support functions and teams. | Create operational capacity. | Manage strategy-focused organizational change with emphasis on continuity, retention, and communication.
This recording will be publicly available 90 days after the conference ends. In the meantime, this resource is reserved exclusively for registered attendees.