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Payment and Cancellation Policies

Payment for the full amount of the registration fee must be made by the first day of the conference.

You may pay by credit card or by supplying a purchase order number along with a credit card for payment guarantee. A purchase order does not constitute payment, and all outstanding purchase orders must be satisfied either by check or credit card. A credit card used as a guarantee will not be charged without prior notification and only if no other means of payment is received.

Cancellations postmarked on or before December 30, 2013 are entitled to a full conference refund; a fee of $350 will be deducted from refunds for cancellations received after this date. If you cancel after December 30, 2013, and have not paid by another means, your credit card will be charged a cancellation fee of $350.

If paying by check, please send payment to:


PO Box 910781
Denver, CO 80291-0781

Note: Use U.S. Postal Service only. FedEx, UPS, and other delivery services will not deliver to a post office box.

Audio/Videotaping, Digital Recording, and Photography

Because all presentations and associated materials are the speakers’ intellectual property, please obtain the speakers' permission to record their session or activity in any medium. Recording for commercial purposes is allowed only with prior permission from both EDUCAUSE and the speakers. EDUCAUSE reserves the right to ask any attendee to move within or to leave a session venue if their use of technology is disruptive to speakers or other attendees. Note that by attending the conference, attendees have agreed to the terms of the EDUCAUSE Image/Audio/Video Release Form, which allows images, audio, and video recorded on site to be used for educational and promotional purposes. Contact with questions.

If you have any questions, or if you want to change or cancel your existing registration, please contact
EDUCAUSE Member Services
303-440-0461 (fax)

Electronic Receipt/Registration Verification

Request an electronic receipt/registration verification (Please wait until you receive your e-mail confirmation letter, which may take up to 1 business day.)

Registration Lists

Registration lists are provided as a service for conference attendees. The data provided in these lists may not be harvested, sold to others, incorporated into any type of database, used to generate mailing lists, or employed for any promotional purpose.