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EDUCAUSE Library Items for Benchmarking

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Evaluating IT and Library Services with the MISO Survey: July 26, 2011

This ECAR research bulletin offers a detailed look at the Measuring Information Service Outcomes (MISO) Survey. Following a description of the underlying survey methodology, this bulletin …
Measuring What Matters: October 24, 2007 | A session at the EDUCAUSE 2007 Annual Conference
Determining what to measure, how to measure it, and to whom to report the results can be more of an art than a science. In this session, four major research universities will address how to communi…
Telling Your Story: May 16, 2006

Presentation at the May 2006 ECAR Academy in Dedham, Massachusetts. "NERCOMP Presents: ECAR Academy" was developed jointly by NERCOMP and ECAR to develop the next generation of current …
Knowledge, Vetting, and Discovery: May 16, 2006

Presentation at the May 2006 ECAR Academy in Dedham, Massachusetts. "NERCOMP Presents: ECAR Academy" was developed jointly by NERCOMP and ECAR to develop the next generation of current …
It’s Not the Change, It’s the Difference: Evaluating Technology on Campus: January 1, 2005

Viewpoint It’s not the Change, It’s the Difference: Evaluating Technology on Campus To determine the effectiveness of a new technology implementation on campus, measure the difference i…
Information Technology Strategic Management in Higher Education: October 20, 2003

This is the October 2003 ECAR survey instrument used for ECAR Research Study concerning Information Technology Strategic Management in Higher Education. …
Information Technology Alignment in Higher Education Roadmap: July 1, 2004

This roadmap reports the results of a quantitative survey and qualitative interviews of 464 U.S. and 19 Canadian universities to discover how information technology priorities, plans, resources, …
Information Technology Alignment in Higher Education Key Findings: June 23, 2004

This summary reports the results of a quantitative survey and qualitative interviews of 464 U.S. and 19 Canadian universities to discover how information technology priorities, plans, resources, …
Information Technology Alignment in Higher Education: June 23, 2004

Abstract This study reports the results of a quantitative survey and qualitative interviews of 464 U.S. and 19 Canadian universities to discover how information technology priorities, plans,…
Technology Assessment: Making Sure We Get It Right: October 28, 2002

Assessment is a critical tool for decision makers because it provides the basis for answering internal and external questions, including those dealing with accreditation, use of technology, or co…

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