Benchmarking

EDUCAUSE Library Items for Benchmarking

Leading the Student Experience: Super-Convergence of Organisation, Structure and Business Processes

April 27, 2012

This group of case studies from the United Kingdom organization, Leadership Foundation for Higher Education, focuses on the UK higher education student experience.  "The student experience …

NASULGC-Sloan National Commission on Online Learning Benchmarking Study: Preliminary Findings

November 9, 2009

The goal of the benchmarking activity is to begin the process of identifying some of the key factors that lead to “successful” online programs at public colleges and universities.  To date, …

Using Students’ Experiences to Derive Quality in an e-Learning System: An Institution’s Perspective

July 2, 2007

Higher education institutions undertake a range of approaches to evaluating and making judgments about the quality of their e-learning provision. This paper begins by exploring benchmarking as o…

Measuring IT Success Against Benchmarks

January 1, 2004

The president and CIO of Roberts Wesleyan College recently examined information technology investments and services on campus with the aid of the "Information Technology Benchmarks: A Practi…

Higher Education TechQual

January 1, 2006

The Higher Education TechQual+ instrument is being developed by a group of higher education institutions to gather systematic feedback from its community of end users so as to provide objective dat…

Effective Security Practices: Present and Future

January 1, 2004

This was presented at the Spring 2004 Internet2 Member Meeting. The Effective Security Practices Guide (www.educause.edu/security/guide) provides practical approaches to preventing, detecting, and …

The Center for Internet Security Download Files

January 1, 2004

On the downloads page you will find information about the benchmarks and benchmark scoring tools; Descriptions of each download file available from the download page; Comments about the benchmarks …