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- Benchmarking [x]
- IT Effectiveness (70)
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EDUCAUSE Library Items for Benchmarking
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Using CIS Configuration Benchmarks in Higher Ed Environments
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April 5, 2005
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A session at the Security 2005
The Center for Internet Security (CIS) toolkit is available free to EDUCAUSE institutional members for the campus community for both system and personal computer use. The toolkit includes benchmark…
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Breaking Out of the IT Silo: The Integration Maturity Model
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March 15, 2005
This research bulletin extends and addresses the findings from the 2004 ECAR study, Information Technology Alignment in Higher Education. Specifically, the study found that agile and adaptive inf…
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Using External Data Sources to Increase Confidence in Assessment Conclusions
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January 13, 2005
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A session at the EDUCAUSE Mid-Atlantic Regional Conference 2005
To be effective, assessment efforts must feed accurate information into the planning and budgeting process. This session will discuss the use of multiple sources of data (both local and national, q…
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Effective Security Practices: Present and Future
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January 1, 2004
This was presented at the Spring 2004 Internet2 Member Meeting. The Effective Security Practices Guide (www.educause.edu/security/guide) provides practical approaches to preventing, detecting, and …
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Management by Fact: Benchmarking University IT Services
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January 1, 2004
A joint Stanford/MIT team developed metrics, assessed costs, and unearthed best practices from each campus. An innovative "dashboard" for the Help Desk and broad balanced scorecard for IT…
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The Center for Internet Security Download Files
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January 1, 2004
On the downloads page you will find information about the benchmarks and benchmark scoring tools; Descriptions of each download file available from the download page; Comments about the benchmarks …
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Leading Innovation: Innovation Climate and IT Unit Effectiveness
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September 14, 2004
This research bulletin provides new findings, insights, and recommendations relating to the relationship between IT unit effectiveness and the climate for innovation in higher education. It descr…
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Benchmarks: Helping Your President Understand IT Investments
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October 20, 2004
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A session at the EDUCAUSE 2004 Annual Conference
Presidents face increasing requests for financial resources to support the use of IT on their campuses. Benchmarks for IT--developed in the COSTS project--will be used to illustrate how to shed lig…
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Information Technology Alignment in Higher Education Roadmap
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July 1, 2004
This roadmap reports the results of a quantitative survey and qualitative interviews of 464 U.S. and 19 Canadian universities to discover how information technology priorities, plans, resources, …
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Information Technology Alignment in Higher Education Key Findings
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June 23, 2004
This summary reports the results of a quantitative survey and qualitative interviews of 464 U.S. and 19 Canadian universities to discover how information technology priorities, plans, resources, …

















