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EDUCAUSE Library Items for Business Process Reengineering

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Riding the Crest of the E-Commerce Wave: Transforming MIT's Campus Computer Resale Operation: January 1, 1998

Reengineering efforts, vendor consolidation, and rising costs prompted MIT to convert its computer resale store to an online catalog operation that will enable students, faculty, and staff to purch…
Business Process Reengineering: A Consortium Approach with End Users as the Architect Produces Dramatic Results: January 1, 1995

Business process reengineering teamed with technology produces dramatic results. Legacy software is transformed into systems, architecturally designed by users. This paper describes how eight diver…
The Consultancy: A Team Approach to Developing Partnerships with IT Customers: January 1, 1994

One of the critical challenges facing any IT organization is the alignment of its services and technology applications with the overall goals and objectives of the institution. This alignment requ…
Partnering Within the Institution and Beyond: January 1, 1994

July 1994 marked the beginning of an aggressive campaign at Virginia Tech to replace approximately 30 core administrative applications - moving from a mainframe to a server-based environment in a 3…
Building Partnerships on Best Practices: New Alliances for the Nineties: January 1, 1994

Two major changes have evolved in the management of higher education over the past several years: 1) repositioning, downsizing, restructuring, and reengineering have resulted in new ways of adminis…
Reengineering Administrative Partnerships: January 1, 1994

This paper describes the reengineering of Delaware's student services. The functions of billing, collection, cashier, registrar, dining services, financial aid, ID card, parking, housing, and …
Reengineering for the 13th Generation: January 1, 1994

This paper describes the development of partnerships among information technology and administrative and academic departments at Boston College to deliver information and service to this self-suffi…
Architecture and Re-engineering: Partnership for Change at the University of Pennsylvania: January 1, 1993

The University of Pennsylvania is the first university to link the reengineering of business processes and the development of an architectural foundation for integrating information and systems. Th…

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