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EDUCAUSE Library Items for Business Process Reengineering

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Penetrating the Fog: Analytics in Learning and Education: September 12, 2011

George Siemens ( gsiemens@gmail.com ) is with the Technology Enhanced Knowledge Research Institute at Athabasca University. Phil Long ( longpd@uq.edu.au ) is a Professor in the Schools of …
Project Portfolio Management: Changes in Process, Changes in Culture: January 12, 2011 | A session at the Mid-Atlantic Regional Conference 2011
Project Portfolio Management: Changes in Process, Changes in CultureWhether you're implementing a new process or redesigning an old one, cultural change is a common challenge. With similar goa…
ITIL: An Effective Methodology for Managing IT Services: October 25, 2007 | A session at the EDUCAUSE 2007 Annual Conference
ITIL, the Information Technology Infrastructure Library, is a process-based framework for more effectively managing IT services. Although just emergent in higher education, it has been widely adopt…
Using Business Intelligence to Gain a Strategic Advantage in College Admissions: October 24, 2007 | A session at the EDUCAUSE 2007 Annual Conference
Florida State University has used business intelligence to reengineer much of our admissions processes, including decision processing, back-office workflow, data auditing, and reporting. Leveraging…
What If We Changed Everything?: June 11, 2007 | A session at the EDUCAUSE Southeast Regional Conference 2007
The impact of Hurricanes Katrina and Rita on LSU was life altering. The reinvention of an information systems unit that had seen little rapid change in 20 years took on a new sense of urgency. This…
Building a Process-Savvy Organization: January 1, 2007

Good Ideas Building a Process-Savvy Organization Measuring and improving your organization's capacity to design, implement, and manage effective IT processes amplifies your staff'…
Distance Education and the Academic Department: The Change Process: January 1, 2005

Distance Education and the Academic Department: The Change Process Developing online courses in a traditional academic department requires sensitive management of the change process By Ri…
Can Higher Education Evolve?: Mastering the Challenges of Change: January 1, 2002

Rosabeth Moss Kanter focuses on the challenges facing institutions as they strive to adapt and undergo systemic change, with an emphasis on the human skills that build meaningful community out of m…
The Future of Student Administration: May 18, 2005
Using data from two EDUCAUSE Center for Analysis and Research (ECAR) studies on enterprise systems and business process performance in higher education, this presentation will discuss the past, pre…
Establishing an IT Process Improvement Program: March 23, 2005 | A session at the EDUCAUSE Midwest Regional Conference 2005
UW–Madison's Division of Information Technology (DoIT) launched an initiative and hired a process improvement manager in 2004 in response to inconsistent project management and business proc…

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