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EDUCAUSE Library Items for Business Process Reengineering
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The Rise of Big Data in Higher Education*
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March 22, 2012
“Big data” is the fine-grained information about customer experiences, organizational processes, and emergent trends generated as customers conduct normal business. The organization of t…
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Penetrating the Fog: Analytics in Learning and Education
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September 12, 2011
George Siemens ( gsiemens@gmail.com ) is with the Technology Enhanced Knowledge Research Institute at Athabasca University. Phil Long ( longpd@uq.edu.au ) is a Professor in the Schools of …
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Using Business Intelligence to Gain a Strategic Advantage in College Admissions
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October 24, 2007
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A session at the EDUCAUSE 2007 Annual Conference
Florida State University has used business intelligence to reengineer much of our admissions processes, including decision processing, back-office workflow, data auditing, and reporting. Leveraging…
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Extreme Makeover: Rebuilding the Admissions Process via Document Imaging
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October 26, 2007
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A session at the EDUCAUSE 2007 Annual Conference
Overrun by paper, Temple University implemented a document imaging and electronic workflow solution to improve the processing of over 300,000 paper documents associated with the undergraduate admis…
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Service Oriented Architecture
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August 9, 2006
Successful migration to service oriented architect (SOA) requires complex changes in culture, technology, organization, and budget. This session will define SOA, explain the benefits, give example …
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Changing Assumptions in Best Practice
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January 1, 2006
© 2006 Ted Dodds EDUCAUSE Review, vol. 41, no. 4 (July/August 2006): 76–77. Changing Assumptions in Best Practice Ted Dodds Ted Dodds is Associate Vice President for Inf…
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Business Process Modeling: Adding Value or Overhead?
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May 8, 2006
New approaches to business process modeling can provide a map for IT services that are truly aligned to institutional goals. Institutions that adopt business process modeling techniques and inte…
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Taming the Paper Tiger in Accounts Payable: A Real-World Success Story in Document Imaging and Automated Workflow Management
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January 11, 2006
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A session at the EDUCAUSE Mid-Atlantic Regional Conference 2006
Learn how Temple University successfully eliminated paper, streamlined workflow, and increased productivity within accounts payable by integrating the Feith Document Database (FDD) system with the …
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Iowa State University’s Business and Finance Division Project Evaluation and Implementation Methodology
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June 15, 2005
As a complement to the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, this case study examines the Iowa State University (ISU) formal …
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Optimizing Business Processes at Brooklyn College and the City University of New York
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June 15, 2005
As a complement to the ECAR research study called Good Enough! IT Investment and Business Process Performance in Higher Education, this case study explores how Brooklyn College and The City Unive…


















