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EDUCAUSE Library Items for Business Process Reengineering

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Connecting 500 Students in One Week!: January 1, 1999

Each September, Bryant College's information technology (IT) department is faced with the challenge of quickly and efficiently providing network connections for students. In fall 1998, the dep…
Enterprise Process Engineering: A Template Tailored for Higher Education: January 1, 1999

This article suggests a methodology for rethinking business processes in higher education--Enterprise Process Engineering--whether across an institution or at the departmental level. Nine steps to …
Recommended Reading: January 1, 1998

Two books are reviewed in this section: "Leading Change," by John P. Kotter; and "Teaching and Learning Materials and the Internet," by Ian Forsyth. …
Reengineering University Information Services: Yuan Ze University's Experience: January 1, 1998

This article describes an ongoing reengineering project at Yuan Ze University in Taiwan that has brought about significant change by providing integrated information services to the campus communit…
Practical Process Engineering for Higher Education: January 1, 1998

Both Glendale Community College (GCC) and Oklahoma City Community College (OCC) have undertaken reengineering projects, termed process engineering programs, enabling the colleges to serve more stud…
A Community College's Focus on BPR: Doing More with Less: January 1, 1998

It is often anticipated that the software will make life easier. The reality is that "paving over the cow path" with new technologies seldom causes significant improvements in productivi…
Making PeopleSoft Administrative Systems Work: The Case for Business Process Redesign: January 1, 1998

Cleveland State University invested in Business Process Reengineering (BPR) to facilitate an enterprise implementation of PeopleSoft applications in Student Services, Human Resources and Finance. …
Reengineering Reengineering: Are Academic Institutions Reshaping Reengineering?: January 1, 1998

This paper describes how Business Project Reengineering projects at Mount Holyoke diverged from corporate standards to better suit higher education needs. The authors provide departmental and orga…
We Built the House Around Us: Simultaneous Process Reengineering and System Replacement at Rice University: January 1, 1998

In late 1996, Rice University launched a plan to replace its aging student information system with a more up-to-date and flexible model. Simultaneously, Rice undertook an ambitious project to restr…
Hey! Where's My Application? A Transformation in Graduate Admissions Processing: January 1, 1998

In the spring of 1997, the Arizona State University Graduate College embarked on a project to reengineer the graduate admissions process. This paper describes the Graduate Admissions Reengineering…

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