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EDUCAUSE Library Items for Centralized and Decentralized Support

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Big Research Support from a Small IT Organization: Montana State University Billings: February 1, 2013

For the typical, small central IT organization with limited funding, finding the adequate resources to provide requisite infrastructure, equipment, software, and technical support can be ch…
Where Do We Go from Here? Using Collaboration Carefully to Navigate Growth: March 18, 2013 | A session at the Midwest Regional Conference
The University of Chicago's IT Services desires to embed itself in the experiential and transformational culture of the campus but faces an ambiguous course. Direct engagement with creative de…
Research Computing: The Enabling Role of Information Technology: November 2, 2012

Key Findings Information technology’s primary research computing role is as an enabler of research. Provision of specialized staff—particularly programmers, analysts, and data-inten…
Managing from the Inside Out: Central IT Management of Local Unit IT Resources: November 7, 2012 | A session at the EDUCAUSE 2012 Annual Conference
Gain an understanding of three innovative models for partnerships between distributed and central IT, where each model's strengths are maximized to produce technology services that are effecti…
Seminar 02F - Service Layers, Not Centralized or Decentralized: How to Make It Work PLEASE NOTE: Separate registration and fee is required to attend this seminar.: October 18, 2011 | A session at the EDUCAUSE 2011 Annual Conference
Universities that employ both centralized and decentralized staff often report unacceptable and frustrating levels of conflict between these groups. This session will present a conceptual framework…
The Shrinking CIO?: February 7, 2011

Gregory A. Jackson is Vice President, Policy and Analysis, for EDUCAUSE. Comments on this article can be posted to the web via the link at the bottom of this page. "We ne…
Research Computing Support: Finding the Right Mix of Centralized and Distributed IT Resources: March 15, 2011 | A session at the EDUCAUSE Midwest Regional Conference 2011
Some central IT organizations provide research computing support, but many central IT organizations have moved away from providing direct support, leaving the responsibility to distributed IT units…
Please Steal My Cheese: Letting Go and Leading Clients Toward Product Ownership: February 23, 2011 | A session at the EDUCAUSE West/Southwest Regional Conference 2011
The Division of Student Affairs at Texas A&M University houses over 600 staff members passionate about student success. Our IT department historically has been serving requesters individually, …
Seminar 03A - Service Layers, Not Centralized vs. Decentralized: Cost Savings Without Service Reductions: October 12, 2010 | A session at the EDUCAUSE 2010 Annual Conference
Universities that employ both centralized and decentralized staff often report unacceptable and frustrating levels of conflict between these groups. This session will offer a conceptual framework t…
Building Trust Between Central IT and Departments: October 13, 2010 | A session at the EDUCAUSE 2010 Annual Conference
Creating effective engagement between central and departmental IT is challenging and oftentimes painful. This presentation will describe a three-year journey at the University of New Mexico to crea…

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