Centralized and Decentralized Support | EDUCAUSE.edu

Main Nav

Browse this Topic

Expand Topic...

< Support Services

Your Selections Under:

Support Services [x]
Leadership [x]

Clear All Filters

Filter by type

Filter by Publications

Filter by Presentations

EDUCAUSE Library Items for Centralized and Decentralized Support

Showing 1 - 10 of 37 Results

Sort by:

Relevancy | Title | Date

Piloting Innovation through Faculty Development Programs: October 3, 2012 | A session at the ELI Online Fall Focus Session 2012
The University of Minnesota's Faculty Fellowship Program is an 18-month faculty development program designed to support transformational uses of technology to enhance learning while building…
Leading the Student Experience: Super-Convergence of Organisation, Structure and Business Processes: April 27, 2012

This group of case studies from the United Kingdom organization, Leadership Foundation for Higher Education, focuses on the UK higher education student experience. "The student experience …
Transforming Data Management with Microsoft SharePoint: Practical Approaches to Get Your Institution Started: June 1, 2012 | A session at the Southeast Regional Conference
Microsoft SharePoint is a powerful collaboration platform that enables IT to deploy quick and custom solutions to meet organizational and institutional needs. In this session, representatives from …
Lightning Round: Getting Out of One's Own Way to Help IT Continue to Matter: March 13, 2012
What happens when front-end support and back-end administrators report to the same director/manager level in an IT organization? In 2008, Wesleyan decided to merge two director-level positions in…
From Us vs. Them to We: Collaborating for Change: September 27, 2011

Key Takeaways It takes sustained focus, effort, and time to create the foundation of trust that underlies all viable collaborations . While IT collaborations usually encounte…
Clients Get IT, and So Must We: October 19, 2011 | A session at the EDUCAUSE 2011 Annual Conference
New York University's vision to be a leading global network university is embodied more markedly every day, embracing all dimensions of university life and personified in a growing community…
Making Room for Yes: It Starts at the Top: August 24, 2010

This ECAR research bulletin provides some practical suggestions on how IT can become a valued partner in the mission of the institution by creating a culture of yes . Doing so requires strong…
Seminar 16P - Leading a Successful Instructional Technology Program from the Middle of the Organization: October 12, 2010 | A session at the EDUCAUSE 2010 Annual Conference
Leading a successful instructional technology program from the middle of the institution requires diverse and well-honed leadership skills for three distinctly different leadership situations: esta…
Avoiding an IT House of Cards: Building Your Own Solid Foundation: October 15, 2010 | A session at the EDUCAUSE 2010 Annual Conference
Arguably there hasn't been a more challenging time than now to consider the "ideal" structure for IT organizations. A multitude of issues, challenges, and stressors affect our abilit…
Change Is Evil: 'Tis Better to Die: March 16, 2010 | A session at the EDUCAUSE Midwest Regional Conference 2010
ITSM, and ITIL in particular, can offer solutions for IT service, if organizations can change to meet their goals. It is far easier to change a software program than a person's behavior. This …

Research and Publications

Conferences and Events

Career Development

Focus Areas and Initiatives

Connect and Contribute

About EDUCAUSE