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EDUCAUSE Library Items for Centralized and Decentralized Support

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Research Computing: The Enabling Role of Information Technology: November 2, 2012

Key Findings Information technology’s primary research computing role is as an enabler of research. Provision of specialized staff—particularly programmers, analysts, and data-inten…
The Shrinking CIO?: February 7, 2011

Gregory A. Jackson is Vice President, Policy and Analysis, for EDUCAUSE. Comments on this article can be posted to the web via the link at the bottom of this page. "We ne…
Seminar 03A - Service Layers, Not Centralized vs. Decentralized: Cost Savings Without Service Reductions: October 12, 2010 | A session at the EDUCAUSE 2010 Annual Conference
Universities that employ both centralized and decentralized staff often report unacceptable and frustrating levels of conflict between these groups. This session will offer a conceptual framework t…
IT Organizations: Balancing Centralized Efficiencies with Localized Needs: May 4, 2010

This ECAR research bulletin outlines an approach for rethinking the structure for delivery of IT services in colleges and universities that have multiple IT groups. It examines where in the inst…
Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns: December 3, 2009

Presentation at the 2009 EDUCAUSE Center for Applied Research (ECAR) Symposium, December 3, 2009, in Carlsbad, California, by Michael B. Horn, Executive Director, Education, and co-founder of the…
Seminar 14P - Optimizing IT Services for the Enterprise: November 3, 2009 | A session at the EDUCAUSE 2009 Annual Conference
With budgets shrinking and expectations expanding, organizational efficiency is of paramount concern to IT leaders. In this seminar, learn how Ohio State increased its portfolio of central IT servi…
Service Life Cycle: A Key to Understanding Cultural Differences: May 7, 2009 | A session at the EDUCAUSE Enterprise Information & Technology Conference 2009
A culture clash between centralized and decentralized IT is common on campuses today. Understanding what motivates one team to pursue risky solutions and another to pursue reserved solutions helps …
Podcast: Sally Jackson on Sociotechnical Competence: Got Connections?: March 24, 2011

Keeping the IT support environment up to date means more than constantly introducing new technologies. Higher education is changing dramatically ; students and faculty rely on social a…
A Place for Everyone: Understanding IT Culture Using S-Curves: March 18, 2008 | A session at the EDUCAUSE Midwest Regional Conference 2008
Culture clash between centralized and decentralized IT is common on campuses today. Understanding what motivates one team to pursue risky solutions and another to pursue reserved solutions helps us…
The Organization of the Organization: CIOs’ Views on the Role of Central IT: October 19, 2007

EDUCAUSE Review , vol. 42, no. 6 (November/December 2007): 24-53 The Organization of the Organization: CIOs' Views on the Role of Central IT Shelton M. Waggener, Theresa Rowe, Jani…

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