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EDUCAUSE Library Items for Change Management

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Governance and Grilled Cheese: The Right Recipe for Managing Change: October 19, 2011 | A session at the EDUCAUSE 2011 Annual Conference
The Nevada System of Higher Education's ERP project, iNtegrate, required collaboration from seven institutions on business processes and modifications to PeopleSoft Campus Solutions. The proje…
Taking Change Management to a Higher(Ed) Level: October 20, 2011 | A session at the EDUCAUSE 2011 Annual Conference
CUNY is undertaking a massive ERP implementation. This session will identify common issues for large-scale implementations in higher education and the methods used to address those issues. Examples…
Change Leadership in Action: June 3, 2011 | A session at the EDUCAUSE Southeast Regional Conference 2011
Learn how a large urban university implemented an innovative approach to address long-standing cultural and other obstacles to change. By focusing on a closely-defined process area, assigning resou…
Information Technology and Tomorrow's University: A President's Confessions and Advice: February 7, 2011

Jolene Koester ( jolene.koester@csun.edu ) is President of California State University, Northridge. Comments on this article can be posted to the web via the link at the bottom of this p…
Effective Change Management: Concurrent Rollout of Google Apps and Active Directory at UMD: March 14, 2011 | A session at the EDUCAUSE Midwest Regional Conference 2011
Effective change management practices are critical when addressing major technology changes, driven in higher education by shrinking budgets, growing security mandates, and increasing user expectat…
Successful Campus-Wide Software Implementation Using Change Management Theory: January 12, 2011 | A session at the Mid-Atlantic Regional Conference 2011
Identifying a foundational problem with information flow and management concerning student success data, Paul Smith's College purchased a technological solution to automate information handlin…
Project Portfolio Management: Changes in Process, Changes in Culture: January 12, 2011 | A session at the Mid-Atlantic Regional Conference 2011
Project Portfolio Management: Changes in Process, Changes in CultureWhether you're implementing a new process or redesigning an old one, cultural change is a common challenge. With similar goa…
Leadership Transitions: Research and Experience: October 13, 2010 | A session at the EDUCAUSE 2010 Annual Conference
Today changing leaders is commonplace, yet there is little emphasis in professional development on processes for smooth leadership transitions. Each organization needs to understand its culture and…
Using Champions to Overcome Past Failures and Make Change Happen: March 16, 2010 | A session at the EDUCAUSE Midwest Regional Conference 2010
Organization-wide improvement efforts fail 50–75% of the time, not because the leader failed to "walk the talk" but because the organization was simply incapable of the change. Feel-goo…
Change Is Evil: 'Tis Better to Die: March 16, 2010 | A session at the EDUCAUSE Midwest Regional Conference 2010
ITSM, and ITIL in particular, can offer solutions for IT service, if organizations can change to meet their goals. It is far easier to change a software program than a person's behavior. This …

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