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EDUCAUSE Library Items for Change Management

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Podcast: Sally Jackson on Sociotechnical Competence: Got Connections?: March 24, 2011

Keeping the IT support environment up to date means more than constantly introducing new technologies. Higher education is changing dramatically ; students and faculty rely on social a…
Top-Ten IT Issues, 2008: May 7, 2008

© 2008 Debra H. Allison, Peter B. DeBlois, and the 2008 EDUCAUSE Current Issues Committee. The text of this article is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs 3.0 …
Current Issues Survey Report, 2008: May 5, 2008

© 2008 Debra H. Allison, Peter B. DeBlois, and the EDUCAUSE Current Issues Committee. The text of this article is licensed under the Creative Commons Attribution-NonCommercial-No Derivative Work…
IT Security Officer Survey: April 9, 2008

This April 2008 survey is a critical component of the EDUCAUSE Center on Applied Research (ECAR) study of information security officers in higher education. It seeks to understand the important c…
Strategies for Anticipating and Adapting to Institutional Change: January 16, 2008 | A session at the EDUCAUSE Mid-Atlantic Regional Conference 2008
When senior leadership changes, reorganization often follows. This presentation will describe the skills and strategies that were developed and used at both the personal and professional levels to …
ITIL: An Effective Methodology for Managing IT Services: October 25, 2007 | A session at the EDUCAUSE 2007 Annual Conference
ITIL, the Information Technology Infrastructure Library, is a process-based framework for more effectively managing IT services. Although just emergent in higher education, it has been widely adopt…
Improving IT Governance Through Formal Change Management: October 24, 2007 | A session at the EDUCAUSE 2007 Annual Conference
Changes to complex systems require careful planning and coordination to ensure additional incidents are not created in the production environment. This presentation will detail how Marquette Univer…
Change Leadership: October 25, 2007 | A session at the EDUCAUSE 2007 Annual Conference
After years of dynamic technological change, current economic circumstances continue to necessitate ever more transformation. Pressing needs to reformulate budgets, strategic plans, and organizatio…
Using Business Intelligence to Gain a Strategic Advantage in College Admissions: October 24, 2007 | A session at the EDUCAUSE 2007 Annual Conference
Florida State University has used business intelligence to reengineer much of our admissions processes, including decision processing, back-office workflow, data auditing, and reporting. Leveraging…
Architecting Change from the Inside Out: October 26, 2007 | A session at the EDUCAUSE 2007 Annual Conference
Those of us in the world of higher education technology services find ourselves entwined with change. Our role usually involves facilitating change across the campus community. We force change on o…

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