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EDUCAUSE Library Items for Change Management

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Driving Sustainable Change: Integrating Organizational Change Management Strategies: June 19, 2006 | A session at the EDUCAUSE Southeast Regional Conference 2006
Georgia Tech has established a highly successful change management program to facilitate stakeholder acceptance and enhance the overall effectiveness of projects involving changes to the technical …
The Visible Ops Handbook: Starting ITIL in 4 Practical Steps; Student Information Systems: A Guide to Implementation Success - Book Reviews: January 1, 2006

Recommended Reading The Visible Ops Handbook: Starting ITIL in 4 Practical Steps Kevin Behr, Gene Kim, and George Spafford Information Technology Process Institute, 2004 …
Leading an Organization: Managing Change While Maintaining Continuity - Sponsored by Mercury Corporation: May 25, 2006 | A session at the Enterprise Technology Conference 2006
Organizations live in a constantly changing environment. Since organizations are made up of people, the "supply side" of our services is also changing as people learn new things or leave …
Know Where: Learning in a Complex, Adaptive Age: January 1, 2006

Our existing educational system was created to serve in an era when knowledge was fairly static. Today's complex environments and rapid knowledge growth require an educational model that is …
Agile, Adaptable, and Accountable: January 1, 2006

Society expects colleges and universities to prepare students for work, life, and citizenship. But what does that preparation entail in a "flat world," where work has been redefined by …
Envisioning a Transformed University: January 1, 2006

Change is coming, and the biggest mistake could be underestimating how extensive it will be. Rapidly evolving information technology (IT) has played an important role in expanding our capacity to g…
Process Management: Where and How to Begin?: March 14, 2006 | A session at the EDUCAUSE Midwest Regional Conference 2006
Best practices, based on Information Technology Infrastructure Libraries (ITIL), provide a process framework on which IT organizations can support and deliver services. At The University of Kansas,…
Exploring the Meaning of Information Systems Agility: January 10, 2006 | A session at the EDUCAUSE Mid-Atlantic Regional Conference 2006
Information systems (IS) agility has received a lot of attention recently, yet there is a need for clarity on fundamental issues such as what it entails and what makes it agile. Results from a rese…
The Four Pillars: A Framework for Improving IT Management: January 1, 2005

Professional Development The Four Pillars: A Framework for Improving IT Management An agreed-upon framework of competencies expected of managers supports the IT organization in its role of …
Creating a Change Management System from Scratch: October 20, 2005 | A session at the EDUCAUSE 2005 Annual Conference
Change management is one of the most overly articulated and yet rarely used management systems today, especially in university distributed computing environments. We will demonstrate how R25, an ev…

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