Communication

EDUCAUSE Library Items for Communication

Leading Large IT Projects the Small-College Way

May 8, 2013

Smaller colleges and universities function in distinctive environments with unique challenges and opportunities. From campus-wide mobile technology to ERP implementations, smaller instituti…

Leading Change as a Library Administrator

June 3, 2013

Key Takeaways What should a leader do when moving to a new administrative position in a field where she hasn't held that role before? Fellow alumni of the Leading Chang…

Standing Out in the Crowd: Getting Your Message Heard by the New Kids on the Block

March 19, 2013 | A session at the Midwest Regional Conference

We all know there are a limited number of opportunities to get messages in front of your incoming first-year students when they're visiting campus, attending a summer orientation, and during t…

Now What? Best Practices for Handling Wanted (or Unwanted) Media Attention

May 30, 2013 | A session at the Southeast Regional Conference

Not every campus IT department has the resources to communicate its projects and services to the campus media organizations. Where do you get started? Who are your designated media contacts? How do…

IT Communications: Trends in Higher Ed

April 16, 2013 | A session at the ACTI Annual Meeting

Hear from the newly renamed ACTI Communications Infrastructure and Applications (ACTI-CIA) Working Group about trends to watch for in communications technologies and what that might mean for your…

Service Descriptions in Higher Ed IT organizations

April 18, 2013 | A session at the Enterprise IT Leadership Conference 2013

This presentation will describe the process that Cal Poly Pomona used to standardize on a service description methodology and show the lessons learned in the development of that methodology. It wil…

7 Things You Should Know About Group Texting

December 12, 2012

Group texting is an easy means of sending one brief missive to many people by means of cell phone text messaging . Instructors create a group, or “cell,” for each class or learning tea…

Participatory Leadership: The Wisdom Is in the Room

March 19, 2013 | A session at the Midwest Regional Conference

In a rapidly changing environment characterized by increasing emphasis on efficiency, alignment, and strategic action, IT leaders in higher education need new skills that emphasize communication an…

Let's Not Whine Our Way to Alienation

February 13, 2013

Gartner's research has shown that disenfranchisement ("they treat us like we're invisible") and disempowerment ("that's not my job") are powerful and often mutual…

Go Mobile! Lessons Learned from the Texas A&M Mobile Strategy Team

February 12, 2013 | A session at the West/Southwest Regional Conference

We'll provide a look into how Texas A&M University is implementing its Go Mobile! initiative (gomobile.tamu.edu) to encourage mobile-aware communication across the colleges and departments…